Item: Emburse Chrome River
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Chrome River EXPENSE is being used in our organization as an expense management system for travel and expenses amongst our faculty and staff. We have been leveraging the OCR technology for smoother receipt handling, which also allows for a more enjoyable user-friendly experience. This expense management system is now being used by our whole organization. The main business problem it addresses is the retention of paper copies of receipts and it also makes it easier for our credit-card administrators to track departmental spending.

Pros and Cons

Uploading receipts
Categorizing expense types
Smooth approval routing of expense reports
Consistency with interface

Real-time credit card balance
Smoother handling of OVAT taxes
More access to ad-hoc reports for end-users without having to use analytics

Return on Investment

Happier workforce when it relates to reconciling expenses
Easier outlook of organizational spending
Easier to forecast spending using analytics reports

Usability

I gave it this rating because it is a great system, with a very user-friendly interface.

Support Rating

I gave it this rating because Chrome River support has been very helpful with a lot of issues without fail. In the beginning, there were issues with support but now they have constantly exceeded expectations.

Likelihood to Recommend

Chrome River EXPENSE is best suited for large organizations that have over $500,000 in monthly spending and over 500 credit card users that need help with their reconciliations.

Chrome River EXPENSE is not suited for small companies, as it is too advanced for a small business to use if they do not have a large workforce.

Love this Great Expense Management Tool

Overall Satisfaction with Chrome River EXPENSE