Cisco Identity Services Engine (ISE) review
June 16, 2025

Cisco Identity Services Engine (ISE) review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Identity Services Engine (ISE)

We use this for unified identity management. Doing smoother version upgrades to the back-end systems that run Cisco Identity Services Engine are difficult to stay on top of. Having an architecture that has rolling upgrades would be extremely helpful. Having built-in resiliency would also be more helpful; we have to configure this in a regional config for now which is difficult for a global company.

Pros

  • Identity management
  • User admin
  • Troubleshooting access issues
  • Sounding like a solid platform to leadership

Cons

  • Version upgrades
  • Global availability
  • Admin user permissions management
  • Outage following recent upgrades
  • Access issues following upgrade and lack of testing scope
  • Lack of global access

Do you think Cisco Identity Services Engine (ISE) delivers good value for the price?

Not sure

Are you happy with Cisco Identity Services Engine (ISE)'s feature set?

Yes

Did Cisco Identity Services Engine (ISE) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Identity Services Engine (ISE) go as expected?

No

Would you buy Cisco Identity Services Engine (ISE) again?

Yes

We are a global company with 11,000 employees. Using a product like this makes sense from a corporate and manufacturing perspective. We will continue to work with Cisco to develop use cases and other product integrations.

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