A sleek UI tool for organizational communication
May 25, 2022

A sleek UI tool for organizational communication

Shreyas Tater | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

Cisco Jabber is an extremely effective tool for cross-team communication, especially during the WFH situation. It helps in providing a quick form of instant messaging service that enables better alignment across the organization. For a multi-national company, Cisco Jabber was extremely useful to ensure that the channels of communication are maintained across continents.

Pros

  • It helps quick text and audio call with peers.
  • It provides status info on the availability of the peer.
  • Helps block time for deep-work.
  • Nice integration with Outlook and Webex makes it seamless to use.

Cons

  • The tool is often slow to boot up.
  • Unable to send messages if the peer is offline.
  • Lack of features like threads and private groups.
  • Better collaboration
  • Quicker Alignment and resolution of conflict
  • Always in-contact with peers for quick discussions
Slack is extremely useful but Cisco Jabber allows for a better experience since the UI is a lot easier to navigate. While Slack has a multitude of features in comparison to Cisco Jabber, the lean application of Cisco Jabber makes it a better tool and gives it an edge over Slack.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Its best suited for teams where individuals own their tasks with minimal multi-functional overlaps. This ensures a quick resolution since we don't need groups to solve such issues. Additionally, it provides a one-stop tool that replaces the need for a phone to make quick calls. I have found its integration with webex and outlook to help in meeting notifications and joining the meetings without any fuss. This greatly improves productivity.

Webex App Feature Ratings

Task Management
8
Scheduling
6
Mobile Access
8
Search
9
Chat
10
Notifications
10
Discussions
5
Document collaboration
4

Comments

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