Easy to deploy and great application insights
September 02, 2020

Easy to deploy and great application insights

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Umbrella

We use Cisco Umbrella for all our staff. We are a small company and generally work from home so our laptops are not centrally managed. Having Cisco Umbrella filter our DNS requests help to protect all of us to ensure that anything that gets onto our machines cannot get back out to the less acceptable corners of the internet without prior approval.
  • Automatically blocks requests to known bad domains and IPs
  • Provides great insights into what traffic occurs on our laptops
  • When I change policy I am not sure how to instantly get a client to refresh its cache, which can mean a delay of 15 minutes or so to granting exceptions.
  • Provides a security layer for remote computers
Cisco Umbrella is working well for endpoints outside the corporate network as that is our main use case. You need to set up the Umbrella client, either as a module in Cisco AnyConnect or as a separate Umbrella client software, and that automatically enables the DNS filtering service. The one downside is that unless you have other controls in place then users can disable that software from running and hence bypass the protection.
Some of us are using the Cisco Umbrella plugin for Cisco AnyConnect as we already had the Cisco AnyConnect client installed. It works perfectly well that way and means one less application to have running. We have not integrated Umbrella with any other systems.
I have not needed any vendor support for Cisco Umbrella so I can't really comment, but I do see the links to phone support, FAQ, service status, etc. in the bottom left of the screen so it appears to be readily available.
Cisco Umbrella has been great for preventing some traffic that we didn't even realize was occurring. It captures everything and flags up in the admin dashboard any new applications or websites that should be approved. At the same time initially, that is a lot of information that needs to be reviewed so it takes a bit of effort to get running smoothly