Cisco IP Phone System
Christina O'Steen | TrustRadius Reviewer
September 27, 2019

Cisco IP Phone System

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)

Cisco Unified Communications Manager is easy to use, and the phone also connects with my computer. When I am listening to music on my computer when the phone rings, my music is automatically muted. Also, I like the message system. Not only will you have the messages on your phone, but you will also get them in an email. Display is also updated to have your personal information and can be customized to ring through the computer and with different ring tones. I like this system, great for any size business.
  • It is versatile and it is intergraded into other systems, like our emergency system.
  • Easy to set up and use.
  • Reliable.
  • None
  • Lower phone cost that is versatile and provides reliable service.
Good product.

Do you think Cisco Unified Communications Manager (Call Manager) delivers good value for the price?

Yes

Are you happy with Cisco Unified Communications Manager (Call Manager)'s feature set?

Yes

Did Cisco Unified Communications Manager (Call Manager) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco Unified Communications Manager (Call Manager) go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco Unified Communications Manager (Call Manager) again?

Yes

It is well suited in the university system. Easy to set up and use from the user standpoint. Versatile and very reliable, communications are vital for any business, you need to have a system that is reliable. This system is versatile and can be personalized for each person. Great product all around.

Cisco Unified Communications Manager (Call Manager) Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
9
Call reports
Not Rated
Directory of employee names
9
Answering rules
Not Rated
Call recording
Not Rated
Call park
9
Call screening
9
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
9
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated