Cisco Call Manager can do anything you need it to do (and plenty you don't need it to do too).
January 29, 2020
Cisco Call Manager can do anything you need it to do (and plenty you don't need it to do too).
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)
We use Cisco Unified Communications Manager (Call Manager) across our whole agency to manage all of our VoIP phones, users and gateways. We also use it to integrate with our paging systems and attendant console solution. It has enabled us to centrally manage all of this, which was previously managed individually at every location, and to allow phone number mobility between locations and also with users' mobile devices.
Pros
- Extremely broad industry support and resources available
- Scales up well, and the new licensing is much more straightforward than before
Cons
- Cisco has changed their CUCM licensing model four times since we started using it
- With all of the power and features, it can be overwhelming to new users
- It has lowered our administrative time by centralizing management.
- It has increased our responsiveness to remote changes and troubleshooting.
Do you think Cisco Unified Communications Manager (Call Manager) delivers good value for the price?
Yes
Are you happy with Cisco Unified Communications Manager (Call Manager)'s feature set?
Yes
Did Cisco Unified Communications Manager (Call Manager) live up to sales and marketing promises?
Yes
Did implementation of Cisco Unified Communications Manager (Call Manager) go as expected?
Yes
Would you buy Cisco Unified Communications Manager (Call Manager) again?
Yes
Comments
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