Breaks down barriers and brings people together - Phenomenal Video Conferencing tool used by far
May 05, 2021

Breaks down barriers and brings people together - Phenomenal Video Conferencing tool used by far

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Meetings

Cisco Webex Meetings is being used throughout our organization.

It is the primary mode of communication for us with the clients and internally.

As we are spread throughout the geography it helps us interact and solve business issues.

Although we have a lot of such tools available in market these days, Webex is by far the most reliable one for us.

Pros

  • Collaboration using this tool is so seamless.
  • Customer experience so very intelligent and very digital.
  • Security and privacy management is trusted.
  • Provides hybrid and smart work experience.
  • A single tool is consistent enough for collaboration and makes working more efficient, anywhere across the globe.

Cons

  • We have faced browser compatibility issues.
  • Joining before host is not there/visible on meetings page.
  • For slow connection of internet this tool will not work at all.
  • Great customer experience.
  • Integrates quickly.
  • Very easy and simplistic.
  • On a slow internet this tool might not work at all.
  • Connection timeouts have given a bad customer feedback.
  1. It gives you provision of having around 100K people on the same conference at a time.
  2. Very simplistic.
  3. Easy to set up.
  4. Integrates well with any calendars.
  5. Touch up of face is possible on this tool.
  6. Downloading the app is not necessary.
  7. Playing with your background is possible.
  8. Privacy and security is utmost important.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

This tool is easily available and widely used.
Cost efficient - free version available which also marks the USP of this product. Paid versions are cost effective.
It can be integrated with Google Drive, Google tasks and several such applications.
Very reliable and secure.
Available in the market since 2007, very trusted.
Very scalable, cost effective, reliable, trusted, free version available, collaborative, best video conferencing tools, easily integrated, appearance touch is possible which is not available as a feature in most of the competent tools, app download is not necessary unless needed.


I love using this tool.
The recoding and quality of experience it gives is phenomenal.
A lot of competent tools like this are available but Webex still stands strong as an opposition to them.
Some features like security, privacy and appearance touch up make it more scalable and widely used.
Well Suited for:
  • Collaboration.
  • Video conferencing.
  • Screen sharing.
  • No security issues faced so far.
  • Very competitive.
  • Integrated capabilities.
  • You can take notes also while having a 1:1 call.
Less appropriate:
  • Call drop offs seldom.
  • Browser compatibility issues.
  • Join before host option is not shown on the meetings page.

Webex Meetings Feature Ratings

9.0
High quality audio
9
High quality video
10
Low bandwidth requirements
8
Mobile support
9
9.5
Desktop sharing
10
Whiteboards
9
9.5
Calendar integration
9
Meeting initiation
10
Record meetings / events
10
Slideshows
9
9.0
Live chat
9
Audience polling
9
Q&A
9
9.0
User authentication
9
Participant roles & permissions
9
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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