Item: Webex App
Rating: 10
Author: Celeste Streeter

Use Cases and Deployment Scope

Our whole organization uses [Webex (formerly Webex Teams)] as a means of communicating and collaborating. It's so easy! It allows us to collaborate quickly, efficiently, and move forward strategically.

Pros and Cons

Teams Rooms for Project Collaboration
Tracks files and pictures in rooms and chats for quick and easy access
The search functionality is my savior sometimes

I would love it to connect to my Business Intelligence tool, Clari
I'd like the formatting to be better when it comes to lists and numbering

Return on Investment

We've become more efficient in our communication

Support Rating

Key Insights

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Usability

Easy to keep collaborations rolling and not forgotten about. I have had good experiences with Webex Teams.

Likelihood to Recommend

I've only used it internally, and it is a very effective tool for our sales team, renewal/CS team, product team, marketing team, development team, and C-levels stay in contact and aware of new findings. It's also interactive, so we can see who read it, who "thumbs up" a post, etc.

I'd recommend it - easy to keep collaborations rolling.

Overall Satisfaction with Cisco Webex Teams