Good Applicant Tracking System

For the most part, it's okay. There have been some instances where it was below what is expected. Each rep we've talked to has always been friendly, and for the most part, knowledgeable. Their customer support is always available, which is a big plus. We had a couple of issues that kept reoccurring, which was frustrating, but it has been handled now.

Overall, ClearCompany has been a useful tool for our Company to streamline our applicant tracking process. We like having all of our applicants/candidates in one central location online vs. numerous different job engine websites, and having to access 5+ various job boards to review candidates. We do receive a few complaints regarding the ease of use from our management team. We were with a different applicant tracking system prior, and they seemed to like that a bit better. ClearCompany has made many improvements since we've been with them. They have excited their interview scheduling process and made specific changes within the administrative task area that allows for easier bulk replies, navigation, etc. We do find that they are the middle man when it comes to client relations between the larger job engines (indeed, zip recruiter), and when there is a problem posting a job to zip recruiters site to be specific, solutions are few and far between. We still have an ongoing problem with our candidates being automatically moved into a particular workflow when they don't complete their phase one application, which is causing more manual work on our part.