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ClickFunnels: Not My Jam
February 20, 2020

ClickFunnels: Not My Jam

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickFunnels

We used to work with ClickFunnels in our business, but we encountered so many issues with email delivery and creating easy flow landing pages that we ended up switching to Builderall instead. It's more affordable and provides (in our opinion) more tools that we can easily implement. We were constantly trying to work with support on an integration issue whenever we created webinar opt-in pages. Our emails were always "stuck", never sent out properly. There was always some sort of issue with our Zoom connection or moving along the next step of the funnel. It was frustrating, especially for the money we were paying.
  • It can be easy to understand for someone who does not know coding language.
  • Drag and drop
  • Quicker support
  • Email marketing set up and sequences need updates
  • Not a big enough ROI for cost of subscription
  • Support sometimes took too long for us to fix important issues, delaying our deadlines on things.
We use Builderall now, and it's been such a better upgrade for our business. We even recommend it to clients, too and help them use it and get the most out of it.
When we were using the ClickFunnels platform we encountered a number of issues with third-party integration on our landing pages (which were supposed to be easy to integrate). When we were using ClickFunnels, there was mainly the chat support, but it wasn't necessarily live and it would take hours or sometimes a day or so to hear back. Let's not forget that, then, you might have to respond back, and then wait for that back and forth. Because of this, sometimes we missed deadlines and had to delay executions of certain services like webinars and so forth.

Do you think ClickFunnels delivers good value for the price?

No

Are you happy with ClickFunnels's feature set?

No

Did ClickFunnels live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickFunnels go as expected?

No

Would you buy ClickFunnels again?

No

ClickFunnels is well suited for an individual who wants to create multiple landing pages and opt-ins for different services/products. For someone who doesn't know coding languages like CSS or HTML, this will be ideal because they can use their drag-and-drop capabilities. It's pretty simple to follow and once you dabble on the platform for a while, you can get the hang of it.

ClickFunnels Support

ProsCons
None
Slow Resolution
Poor followup
Difficult to get immediate help
Slow Initial Response
No - I am already paying a large monthly subscription to use the product. I expect them to include all necessary support within that price.
At this moment I cannot. There was always a delay and took a while to finally fix our problems.