Not perfect but very worth it.
August 26, 2023
Not perfect but very worth it.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ClickUp
We use ClickUp as a fancy to-do list, basically. It's especially helpful for multi-step processes that we do repeatedly that involve multiple different people. We create a template for that process, which helps ensure we don't miss anything and it easily communicates (automatically) between people when they're able to do their tasks.
- Automated communication between people - "Task A is done, so you can now do task B."
- Easy manual communication between people via @mentions and comments.
- Templates for repeated (and somewhat involved) tasks.
- Not terribly intuitive. It was difficult to get buy-in, ClickUp is typically the first thing an employee neglects when they get busy.
- Occasionally glitchy, and things don't work. Reloading the webpage typically fixes it, but it's annoying to have to do that.
- The desktop app was especially glitchy so I stopped using it. That was a year ago, perhaps it's gotten better.
- Things are done much more quickly - and much more correctly - the first time.
Managing projects and tasks, especially when it's the same thing that we have to do many times. We now have a specific process for adding new products to our lineup to ensure that everything's done. ClickUp allows us to define that process and automates communication between different people/departments.
We didn't really have any productivity apps before, and ClickUp has made it so we don't need anything else.
Do you think ClickUp delivers good value for the price?
Yes
Are you happy with ClickUp's feature set?
Yes
Did ClickUp live up to sales and marketing promises?
Yes
Did implementation of ClickUp go as expected?
No
Would you buy ClickUp again?
Yes