ClickUp Reviews & Ratings 2024

Starting at $0 per month per seat

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

ClickUp Review.

Rating: 8 out of 10

October 3, 2024

IncentivizedVetted ReviewVerified User

We use ClickUp as our project management software. It powers all our projects/tasks/initiatives, from client work to internal work, and keeps us organized.

Verified user

Vice-President

3 years of experience

Powerful tool to manage your work day

Rating: 8 out of 10

October 3, 2024

IncentivizedVetted ReviewVerified User

We use Clickup to manage reports, internal and external client requests. Many of these activities are taken into account for KPI compliance and bonus payments. Also to have co...

Alexis Correa

Analyst - Quality Assurance

Business Intelligence Analyst

CPPA

1 year of experience

Excellent for managing your business

Rating: 9 out of 10

October 3, 2024

IncentivizedVetted ReviewVerified User

We use ClickUp for the business resources such as team calendar, documentation, planning and we also use it as our project management system to organize all our client project...

Verified user

Executive

4 years of experience

ClickUp for project and task management

Rating: 6 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

In our organization we use ClickUp to manage both, individual tasks and projects. We use it to track progress, assign tasks and manage timelines across different teams in the ...

Verified user

Employee

1 year of experience

ClickUp is a rising star!

Rating: 7 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

Over the last several years, I have tried several project management platforms. I needed a flexible workspace that included an array of organizational, tracking, and documenta...

Verified user

Program Manager

2 years of experience

Takes time to get used to, but ClickUp is good project management tool

Rating: 8 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

I used ClickUp with a client I was working with. They used the platform to assign tasks and keep all projects in order in one place. I’m used to Asana, so it took some time ge...

Todd Betzold

Manager - Marketing

Content Manager

Coastline Academy

1 year of experience

User Preference

Rating: 8 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

We tried using ClickUp as we started to roll out new products and processes. We played with ClickUp as well as Trello, Mrio, and Monday. A lot of the team liked ClickUp but we...

Verified user

Director

4 years of experience

Committed to Scaling My Agency with ClickUp!

Rating: 10 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

My company uses ClickUp as its main task management program. All team members, including management, use ClickUp daily for multiple departments: operations, HR, Sales, and mar...

Cathy Baillargeon

C-Level Executive - Professional Services

Founder/CEO

Virtual Cathy

5 years of experience

A great tool not only for developers, regardless of your field of activity

Rating: 9 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

I used the program to create a Gantt chart and track the progress of a project aimed at promoting engineering services. This framework helped me track all the important milest...

Verified user

Employee

2 years of experience

My ClickUp story

Rating: 10 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

In our organization we use ClickUp for collaboration of multiple teams on a common goal. It is a beautiful platform which provides almost everything which is required for Task...

Rohan Anand

Employee - Other

Teacher

Vedantu Innovations Pvt Ltd

3 years of experience

Great Project Management Software

Rating: 7 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

ClickUp has helped us stay organized and keep track of what we need to do when. It allows us to easily have documents directly in ClickUp and provides a way to coordinate proj...

Verified user

Consultant

3 years of experience

Project Management with great Customization

Rating: 9 out of 10

September 30, 2024

IncentivizedVetted ReviewVerified User

We track tasks for Company Licensing Projects. ClickUp gives us the ability to have a folder for each customer, tasks for each state we are applying for licenses, and sub-task...

Steven Sheasby

Executive - Corporate

President

Integrity Mortgage Licensing

6 years of experience

Lots of Love for ClickUp

Rating: 10 out of 10

September 27, 2024

IncentivizedVetted ReviewVerified User

We use ClickUp as a task managment system, SOPS, time tracking system, and a CRM. It helps us to pass takss back and fortha dn store information about projects that we can ref...

Verified user

Employee

3 years of experience

Increased productivity with great project management capabilities

Rating: 6 out of 10

September 27, 2024

IncentivizedVetted ReviewVerified User

Currently, ClickUp is being used as a project and task management tool for our ecommerce product based business.

Verified user

Manager

6 years of experience

It's not so much an asset to our team as it is part of our team.

Rating: 10 out of 10

September 27, 2024

IncentivizedVetted ReviewVerified User

We are a small team, but we manage multiple - on average, 75 - external projects at a time for different clients. At any given time, projects are all in various stages and hav...

Verified user

Consultant

2 years of experience

How ClickUp Differs From Its Competitors

Collaboration

It makes task management across all teams much easier. However, I wouldn't say it fosters much collaboration outside of providing/reviewing/responding to feedback.

Incentivized

All-in-One Productivity Platform

Having everything in ClickUp means we don't need to restate or repeat things in other areas like Slack or email. It's also easy to grab a link from a task to refer to, so we do that a lot.

Incentivized

Collaboration

In our Business Intelligence department, it has facilitated collaboration when making improvements in automation of information frequently requested by our internal and external clients. For example, we work on updating a form or a spreadsheet and leave the history of what was done so that someone …

Incentivized

All-in-One Productivity Platform

Our company is transnational and Clickup has helped us to easily share our day-to-day work with our superiors. We went from a complicated and very manual spreadsheet to this reality that is much easier to manage for the entire team/department

Incentivized

Collaboration

it has improved as it keeps all the project information in one place, so the team knows where everything is and they can all communicate in this onw place.

Incentivized

All-in-One Productivity Platform

It has reduced some, such as apps for documentation, project management, help desk, CRM

Incentivized

Collaboration

After starting using ClickUp, the collaboration between teams increased as they now can brainstorm, assign tasks, and also manage projects all in one platform, and not needing to have meetings or constant emails. The organization wide tracking has also been better as it allows everyone to have …

Incentivized

All-in-One Productivity Platform

ClickUp has helped us with our productivity processes as it has a combination of multiple tools in one platform whereas we had to use multiple apps for project management. We also have automated repetitive tasks which has helped provide a clear task visibility allowing the team to focus on their …

Incentivized

Collaboration

ClickUp has the potential to greatly improve team collaboration. My team has used ClickUp to collaborate on meeting documents, including agenda development, meeting notes, and group brainstorming. We frequently utilize the ClickUp whiteboard feature to visualize project flow, or map future …

Incentivized

All-in-One Productivity Platform

For the past two years, we've witnessed close competition between ClickUp and monday.com for the top spot as the premier project management tool. This ongoing rivalry has driven both platforms to innovate and improve continuously, benefiting users and teams seeking the most effective solution for …

Incentivized

Collaboration

The organization has improved, as ClickUp allows everyone to see what needs to be done to get a project completed. This is especially helpful when you have employees that are working remotely, so ClickUp is great to see the tasks needed to be done and also being able to include documents with …

Incentivized

All-in-One Productivity Platform

We have been able to simplify our work, as we can set up these tasks that need to be done and then reuse them again for other tasks, so not having to duplicate it in or use other apps to make it easier. Plus, having everything all in one place and one app is super nice.

Incentivized

Collaboration

It helped a little but we with all the other collaborative tools we used it became one more thing. It is always secondary to SLACK or JURA. Having to look between multiple strings became confusing. It mapped things out well but adoption became difficult.

Incentivized

All-in-One Productivity Platform

We started using it early in product development, became slightly over whelming. If external team members were not using it we could not integrate and notify them. It was always one more step to make sure everyone was sync'd up. A larger team it may work better for but we were smaller than most.

Incentivized

Collaboration

My management team's ability to collaborate easily in ClickUp docs and build out tasks within those docs has been a game changer. It's also allowed us to easily oversee deadlines and incomplete tasks. Our team can easily collaborate and communicate their part of the project using the comments …

Incentivized

All-in-One Productivity Platform

Building templates for checklists and documents has been a significant time saver. Integrating Google Drive allows me to search my Google Drive in ClickUP for any documentation I need, so I never have to leave ClickUp to find what I'm looking for. Automating simple processes cuts out multiple …

Incentivized

Collaboration

I would say that the tool is very easy to use for both a beginner and a manager who wants to see all the statistics on the project.

Incentivized

All-in-One Productivity Platform

They started calling each other less to clarify the status of the project - it is visible to all participants

Incentivized

Collaboration

In our organization most of the employees work remotely and we have to collaborate on almost everything. So ClickUp first helps us collaborating at a common interface and then it helps us in the management part because after the brainstorming this is the most important thing which any organization …

Incentivized

All-in-One Productivity Platform

Before ClickUp for and collaboration and the project discussion we were using some meeting application which restricted the team activity because they were not offering the other necessary functions and tools. ClickUp not only provides a functional interface but also provides the other tools …

Incentivized

Collaboration

I've used ClickUp with a couple of different companies. It's been great because it is easy to determine what tasks are mine to complete while also being able to have eyes in to how those tasks fit into the bigger project.

Incentivized

All-in-One Productivity Platform

ClickUp does have a lot of tools but there are some things that I believe other tools are better at. For example, Notion is used for most of our document management but we use ClickUp to manage projects and tasks. We link to Notion pages for additional notes and information.

Incentivized

Collaboration

It has primarily assisted with management oversight and taking over a team member's project management responsibilities when they are temporarily on vacation or have left the company permanently.
Our team members handle most projects independently, but occasionally someone will assist with a …

Incentivized

All-in-One Productivity Platform

ClickUp has definitely eliminated many Excel Spreadsheets and Word Document Checklists. We still use OneNote to keep track of all notes in one place. This is a great tool to manage all overall notes for the company. We also still use Excel for very basic statuses of all projects. And we still use …

Incentivized

Collaboration

I can always see what the status of a project is, when the due date is, how much time it will take, and who it needs to be passed off to next all at a quick glance. This has been huge for our team communication since we are all remote.

Incentivized

All-in-One Productivity Platform

We have cut out all other admin programs thanks to ClickUp's new features. We still keep payroll separate but use ClickUp for all SOPs, CRMs, project management, time tracking, and a decent amount of our team communication. It is especially helpful when it comes to creating forms where clietns can …

Incentivized

Collaboration

ClickUp makes it easy to brainstorm within my team or with outside collaborators. It makes managing overarching projects and tasks relatively easy when everything can be found in one spot.

Incentivized

All-in-One Productivity Platform

We use Google Workspace and ClickUp's integration with docs and calendar has been great. Things that are scheduled with a due date in ClickUp are able to sync directly to the appropriate Google Calendar. There are times when changes in ClickUp don't sync but they tend to work themselves out.

Incentivized

Collaboration

Since adopting ClickUp, managing projects, communicating between team members, having a running thread on a project, goal tracking, task hand-off, collaborative work, and a-sync work have all been made easier and more effective.

Incentivized

All-in-One Productivity Platform

ClickUp serves as our main hub—it is where anyone can find out what to do, where to find the information they need, or exactly where an internal or external project is at any given time.

Incentivized

Collaboration

We primarily use Clickup for managing projects, which has helped a ton with keeping on top of tasks, ensuring everyone is updated, and reducing meeting time. Team members have more time to focus on high-value activities, increasing productivity. We will be looking to use it for additional tracking …

Incentivized

All-in-One Productivity Platform

The ClickUp integrations have made it easier to connect apps, which is good because there are some that we will always use (e.g., Slack and Google Drive). Being able to integrate makes it so we have one central place where everything can be viewed.

Incentivized

Collaboration

I use ClickUp in my business and with the cohost of my Podcast. We do a lot of brainstorming for the podcast episode and can document it all in ClickUp. We also manage our tasks in ClickUp as we are both responsible for different things fo the podcast

Incentivized

All-in-One Productivity Platform

We can streamline our process by integrating with tools we already use like Zapier.

Incentivized

Collaboration

Our team is able to manage our tasks and projects WAY more easily and efficiently since we migrated to ClickUp 2 years ago. The customization that clickup provides is incredible.

Incentivized

All-in-One Productivity Platform

ClickUp has made it possible for our team to have just 1 app to open when managing everything from our marketing campaigns to our client projects to our financials.

Incentivized

Collaboration

ClickUp has helped us get on the same page and track the number of projects in progress and finished. It has given us the ability to evaluate projects that may need additional resources or are not viable and could be canceled. It has helped with turning a brainstorming idea into actionable items …

Incentivized

All-in-One Productivity Platform

We have been able to focus on the tasks needed to move to the next task. Without flagging dependencies, we may be working on something that will not work or be successful without the dependent task complete.

Incentivized

Collaboration

We had some adoption issues at first with different departments. After the entire company saw how easy ClickUp was, they eventually got on board. We now have all of our inter department processes on ClickUp and the result has been impressive. We have a faster, more streamlined communication flow …

Incentivized

All-in-One Productivity Platform

The integrations are powerful. All of our tools filter in and out from click up as it relates to information and data. These tools push data in and pull data out of ClickUp, as it is our central hub. All our communication tools such as Slack and google, are connected to ClickUp.

Incentivized

Collaboration

Before, my company only had a spreadsheet to detail the tasks of everyone. We knew we needed a better system, so we found ClickUp. Now our team is constantly saying "I'll throw it in ClickUp" so we can start collaborating on there and move forward with brainstorming that way. Being able to toggle …

Incentivized

All-in-One Productivity Platform

It's always satisfying getting to mark a task as completed and our whole team feels that way. Because we're able to cross items off our list, I feel like we're able to complete tasks faster as we're able to run through our to do list daily. Looking back at all the items we complete each year, …

Incentivized

Collaboration

ClickUp lets us collaborate internally on projects and keep other teams up to date on our work with sharing. Ideally, everyone's in ClickUp but CU provides options for sharing public versions of projects with limited information so that other teams can see the big picture without needing to expose …

Incentivized

All-in-One Productivity Platform

Having everything in one spot is invaluable. Eliminating the need to track things in multiple places and documents has been game-changing. While the document management leaves a bit to be desired, ClickUp can function as a traditional task and project management tool but also as a hub for …

Incentivized

Collaboration

ClickUp is currently only utilized by our department, so it is not organization wide.

Within our department, we are able to share resources, communicate deadlines and project status, see what everyone is working on, and, when free time opens up, reach out to our colleagues to see if we can help out.

Incentivized

All-in-One Productivity Platform

We have been able to integrate with Typeform, allowing our stakeholders to submit training requests through Typeform that automatically create tasks when submitted.

Incentivized

Collaboration

Marketing and Communication is the only department using ClickUp. Others are able to submit a request form without having an account/license. Collaboration capabilities are included, but it's a little tricky to configure notification settings just right. It's easy to tag someone in a comment, but …

Incentivized

All-in-One Productivity Platform

One simple automation I have is that a couple of task cards for my monthly reports automatically reopen with a due date for the next month after I complete it. It's nice not to have to setup a new card every month. We don't have a ton of integrations for some reason, but I would welcome that. I …

Incentivized

Collaboration

When our investor relations team needs to collaborate with the operations team to resolve a unique client request, ClickUp provides a shared workspace where both teams can track tasks, share updates, and monitor progress. This has streamlined project workflows, reduced miscommunication and …

Incentivized

All-in-One Productivity Platform

ClickUp has made it easy to manage our productivity by consolidating multiple tools, eliminating spreadsheets, automating repetitive tasks, and integrating with our existing tech stack. We now manage task assignments, communication, and project tracking in one platform. Automation has saved hours …

Incentivized

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Shows schedules from a gantt chart perspective.
We have had lots of tech issues, including not getting alerts and other buggy behavior.

Verified User

Vice-President in Other

Marketing & Advertising Company, 11-50 employees

Organize tasks/reports
There are some advanced recurring task options that are not so easy to create

Alexis Correa

Business Intelligence Analyst

CPPA (Marketing & Advertising, 1-10 employees)

View profile

Video Reviews

5 videos

View Playlist

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review

03:32

ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices

02:20

ClickUp Review: Enables Accountability Between Team Members When Working Projects

02:44

View more videos

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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud

per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud

per member per month (annual contract pricing)

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9

Avg 7.6

9
Task Management
(613) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
7.8
Resource Management
(471) Ratings
Resource management is workload planning to maximize resources.
7.8
Gantt Charts
(430) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
7.8
Scheduling
(499) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
7.7
Workflow Automation
(467) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
8.9
Team Collaboration
(583) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
8.5
Support for Agile Methodology
(399) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
8.2
Support for Waterfall Methodology
(326) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
7.6
Document Management
(517) Ratings
Document management provides for centralized management of all project documents.
7.5
Email integration
(413) Ratings
Email integration allows work requests to be made directly from email.
6.9
Mobile Access
(485) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
7.4
Timesheet Tracking
(401) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Professional Services Automation

Features that support professional services organizations

7.4

Avg 7.5

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Show Unsupported Features

Project Management Features

Supported: Task Management
Supported: Resource Management
Supported: Gantt Charts
Supported: Scheduling
Supported: Workflow Automation
Supported: Team Collaboration
Supported: Support for Agile Methodology
Supported: Support for Waterfall Methodology
Supported: Document Management
Supported: Email integration
Supported: Mobile Access
Supported: Timesheet Tracking

Professional Services Automation Features

Supported: Project & financial reporting

ClickUp Screenshots

ClickUp Videos

An introduction to ClickUp.

How Hawke Media uses ClickUp to increase productivity

While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Integrations

ClickUp Competitors

ClickUp Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android
Supported Countries	All
Supported Languages	English, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers	35%
Small Businesses (1-50 employees)	35%
Mid-Size Companies (51-500 employees)	25%
Enterprises (more than 500 employees)	5%

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Comparisons

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Reviews and Ratings

(1259)

May 23rd 2024

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pros
Cons

Comprehensive Project Management Capabilities: Reviewers have consistently praised ClickUp for its comprehensive project management capabilities, including efficient task organization and effective deadline management. Many users found the platform's hierarchical structure for projects and tasks to be well-organized and user-friendly.

User-Friendly Interface and Customization Options: Users appreciate ClickUp's user-friendly interface that allows for easy customization and highlighting of frequently used functions, enhancing the overall user experience. The platform's ability to track task statuses, segment tasks with additional fields, and notify users of updates has been highly valued by reviewers.

Flexibility and Integration Capabilities: Reviewers have highlighted ClickUp's flexibility, customization options, and integration capabilities with other systems as key strengths. The platform's continuous improvement based on user feedback, coupled with excellent community support and customer service, has also been highly valued by users.

Confusion with Nested Tasks: Users have experienced confusion with nested tasks and their statuses, often finding them difficult to manage effectively, especially when linked to project dependencies. This has led to challenges in tracking progress and dependencies accurately within the platform.

Bugs and Inferior Mobile App: Some users reported encountering bugs, particularly with new features, which exacerbated the perceived inferiority of the mobile app compared to competitors' offerings. These issues have hindered seamless user experience and overall satisfaction with the mobile application.

Cluttered User Interface: Reviewers described the user interface as cluttered and overwhelming, particularly for new users trying to navigate through the platform and locate specific items efficiently. The crowded interface has made it challenging for users to focus on essential tasks and elements within the system.

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Free

$0.00

Unlimited

$9.00 ($5.00)

Business

$19.00 ($12.00)

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Community Insights

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