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ClickUp

ClickUp

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review
03:32
ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices
02:20
ClickUp Review: Enables Accountability Between Team Members When Working Projects
02:44
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Pricing

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Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.1
Avg 7.6

Professional Services Automation

Features that support professional services organizations

7.3
Avg 7.4
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Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.4.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(1255)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Comprehensive Project Management Capabilities: Reviewers have consistently praised ClickUp for its comprehensive project management capabilities, including efficient task organization and effective deadline management. Many users found the platform's hierarchical structure for projects and tasks to be well-organized and user-friendly.

User-Friendly Interface and Customization Options: Users appreciate ClickUp's user-friendly interface that allows for easy customization and highlighting of frequently used functions, enhancing the overall user experience. The platform's ability to track task statuses, segment tasks with additional fields, and notify users of updates has been highly valued by reviewers.

Flexibility and Integration Capabilities: Reviewers have highlighted ClickUp's flexibility, customization options, and integration capabilities with other systems as key strengths. The platform's continuous improvement based on user feedback, coupled with excellent community support and customer service, has also been highly valued by users.

Confusion with Nested Tasks: Users have experienced confusion with nested tasks and their statuses, often finding them difficult to manage effectively, especially when linked to project dependencies. This has led to challenges in tracking progress and dependencies accurately within the platform.

Bugs and Inferior Mobile App: Some users reported encountering bugs, particularly with new features, which exacerbated the perceived inferiority of the mobile app compared to competitors' offerings. These issues have hindered seamless user experience and overall satisfaction with the mobile application.

Cluttered User Interface: Reviewers described the user interface as cluttered and overwhelming, particularly for new users trying to navigate through the platform and locate specific items efficiently. The crowded interface has made it challenging for users to focus on essential tasks and elements within the system.

Reviews

(1-25 of 507)
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All in One

Rating: 8 out of 10
September 17, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
For us, moving the hiring pipeline into ClickUp saved us having to manually process applicants and allows hiring managers to spend less time reviewing candidates. ClickUp removes repetitive steps in a lot of processes. Instead of 3 people digging for relevant information one person records relevant information in ClickUp that others can reference.

Happy user of ClickUp

Rating: 10 out of 10
September 17, 2024
DC
Vetted Review
Verified User
ClickUp
4 years of experience
We probably haven't taken advantage of all of the integration options, but so far I would say that we're pretty happy with the workflow. I think there is room to use automation to trigger better workflow efficiencies.

ClickUp is worth it!

Rating: 10 out of 10
September 17, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
It probably is the number one thing that has helped. We have many task templates set up and continue to add more all the time. This helps reduce the time spent making task sets manually and has allowed us to automate that portion of our work.

One of the best things covid brought us! Thanks Clickup, you guys rock.

Rating: 10 out of 10
September 11, 2024
Verified User
Vetted Review
Verified User
ClickUp
1 year of experience
It's really simple. We have a list for our epics just like in other production tools. If you click on that epic (big feature like gameplay system) you can see the granular tasks and add more tasks if needed. There are lots of lists, filters and automations so you can decide where to put the work that needs to be done in a really streamlined in simple way.

Complex Task management simplified! The impossible made possible!

Rating: 10 out of 10
May 29, 2024
RM
Vetted Review
Verified User
ClickUp
4 years of experience
Notes - easy to use... everything you need to do is type into the chat box. everything is auto saved.Checklists - usually had to use third party software to run that, like Google FormsGoogle Forms109 reviews and 780 ratingsAverage rating: 889 Ratings or Forms from office 365Excel - the usage of this tool has been drastically reduced, kept for budget study and some very specific actions.

The one tool to make it all.

Rating: 8 out of 10
May 02, 2024
KP
Vetted Review
Verified User
ClickUp
2 years of experience
By giving us, in one app, the opportunity to manage the development process of a software product, manage our company's internal processes, manage our recruitment process, manage our HR process, manage documents, manage chat between team members, and so on.

Comprehensive task management that does pretty much everything

Rating: 9 out of 10
March 06, 2024
Verified User
Vetted Review
Verified User
ClickUp
3 years of experience
It has improved the workflow, since there is no need for multiple apps for docs and tasks for instance. We use some automations, but not as many as we probably could. ClickUp has simplified the productivity process since we now have a system in place that everyone is familiar with.

Full-featured project management at an affordable price

Rating: 9 out of 10
March 05, 2024
JD
Vetted Review
Verified User
ClickUp
3 years of experience
We have integrated ClickUp with Typeform using Zapier for our intake process. Requestors use a Typeform to complete their request with all the information we need to make an informed decision on the assignment and workload for the project. We can further automate the projects by feeding information into Airtable for additional tracking and reporting.

Highly recommend ClickUp for any size business at any stage in development

Rating: 9 out of 10
March 05, 2024
Verified User
Vetted Review
Verified User
ClickUp
3 years of experience
The different statuses allow us to see the flow of projects and notice at what point things seem to stall. We can see the history of status changes, tag additions/removals, task name changes, etc.. It gives us insight into all the different moving parts associated with a project. We also use the 'dependency' feature a lot to see how different tasks relate to one another.

Easy to Use, No Training Required

Rating: 10 out of 10
March 05, 2024
AR
Vetted Review
Verified User
ClickUp
2 years of experience
When our team needs to sign up for weekend duties or volunteering, this automatically appears in our shared Google Calendar. I don’t have to manually plot the shifts anymore. I get alerts when done and reminders if no one has signed up yet. I can also automate an email to remind our HR team if they need to be paid overtime based on the weekend duties they took.

Switching to ClickUp, our best decision

Rating: 9 out of 10
February 06, 2024
PP
Vetted Review
Verified User
ClickUp
1 year of experience
Yes, we have simplified our productivity processes with ClickUp. Our Project management team is in charge of that. Nevertheless, it wasn't suitable for time tracking. We still use another app for that. Also, for instant messaging we found it entangled, so we keep using another app too. We haven't integrated ClickUp with other apps yet.

ClickUp Powers Communication and Collaboration

Rating: 10 out of 10
January 18, 2024
EG
Vetted Review
Verified User
ClickUp
2 years of experience
We've been able to phase out using email communication with our internal teams since everything is centralized with ClickUp and its Slack integration. This results in less app switching for us and less time spent tracking down something that somebody said regarding a project. Its HubSpot integration has been great for our sales and service teams, too.

Best Task Management Tool

Rating: 10 out of 10
January 12, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
Thanks to ClickUp, we increased productivity by scheduling tasks a week ahead and estimating time more accurately.

Taking business on the road effectively!

Rating: 8 out of 10
January 09, 2024
CP
Vetted Review
Verified User
ClickUp
1 year of experience
We are definitely working towards using the system as an all-in-one approach, but it is taking a little time with the small scale of our business, plus we implemented it right before our peak busy period. After this peak season, we intend to fully register all of our team in the system and use reminders and workflows to assist our team to be more productive and on top of all the little things that make a huge difference in customer service!

Flexibility and Customization

Rating: 10 out of 10
January 01, 2024
LB
Vetted Review
Verified User
ClickUp
1 year of experience
I'm eliminating a separate document management system, and task management and deliverable scheduling is also streamlined. I've got some email automation. In the future, I'll also be using it for other purposes and able to eliminate a few more software systems -- but not yet.

Click it Up to team up!

Rating: 10 out of 10
December 18, 2023
LL
Vetted Review
Verified User
ClickUp
2 years of experience
The automations have allowed to our Program and Project Management team to set up standards in how to do a project, which assures the success of the projects.

ClickUp - Don't believe the marketing or the hype

Rating: 1 out of 10
December 06, 2023
JE
Vetted Review
Verified User
ClickUp
2 years of experience
As previously stated, ClickUp tries to do everything and ends up doing almost nothing very well. We put some effort into trying to lean into the tool for this kind of use, but it just never came together - via bumping into a roadblock of some kind or other at most turns.
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