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ClickUp

ClickUp

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review
03:32
ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices
02:20
ClickUp Review: Enables Accountability Between Team Members When Working Projects
02:44
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Pricing

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Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.6

Professional Services Automation

Features that support professional services organizations

7.4
Avg 7.5
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Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(1260)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Comprehensive Project Management Capabilities: Reviewers have consistently praised ClickUp for its comprehensive project management capabilities, including efficient task organization and effective deadline management. Many users found the platform's hierarchical structure for projects and tasks to be well-organized and user-friendly.

User-Friendly Interface and Customization Options: Users appreciate ClickUp's user-friendly interface that allows for easy customization and highlighting of frequently used functions, enhancing the overall user experience. The platform's ability to track task statuses, segment tasks with additional fields, and notify users of updates has been highly valued by reviewers.

Flexibility and Integration Capabilities: Reviewers have highlighted ClickUp's flexibility, customization options, and integration capabilities with other systems as key strengths. The platform's continuous improvement based on user feedback, coupled with excellent community support and customer service, has also been highly valued by users.

Confusion with Nested Tasks: Users have experienced confusion with nested tasks and their statuses, often finding them difficult to manage effectively, especially when linked to project dependencies. This has led to challenges in tracking progress and dependencies accurately within the platform.

Bugs and Inferior Mobile App: Some users reported encountering bugs, particularly with new features, which exacerbated the perceived inferiority of the mobile app compared to competitors' offerings. These issues have hindered seamless user experience and overall satisfaction with the mobile application.

Cluttered User Interface: Reviewers described the user interface as cluttered and overwhelming, particularly for new users trying to navigate through the platform and locate specific items efficiently. The crowded interface has made it challenging for users to focus on essential tasks and elements within the system.

Reviews

(1-25 of 613)
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ClickUp Review.

Rating: 8 out of 10
October 03, 2024
Verified User
Vetted Review
Verified User
ClickUp
3 years of experience
I think Click Up is better suited for a collection of smaller, fast-turn requests rather than a long-term project where you are working on a singular task that can take multiple days/weeks.

Powerful tool to manage your work day

Rating: 8 out of 10
October 03, 2024
AC
Vetted Review
Verified User
ClickUp
1 year of experience
Thanks to Clickup we were able to eliminate a spreadsheet where we updated a Gantt chart every month, but before the Gantt chart we were using other similar app to manage activities and with Clickup we solved this by having several visual options and all in a single web app.

Excellent for managing your business

Rating: 9 out of 10
October 03, 2024
Verified User
Vetted Review
Verified User
ClickUp
4 years of experience
Its very versatile and so therefore good for a whole range of businesses and scenarios. As long as you know what you are trying to achieve and plan it out, you can pretty much configure it to work for most applications and scenarios. Its less appropriate if you need the data to all connect with each other

ClickUp for project and task management

Rating: 6 out of 10
September 30, 2024
Verified User
Vetted Review
Verified User
ClickUp
1 year of experience
ClickUp is a great platform for larger projects where we have to manage and keep track of multiple teams with task dependencies. Taking an example of a particular module launch we can easily follow the progress on the design, development and testing in one place but the same with smaller modules or simpler tasks may feel complex and time consuming.

ClickUp is a rising star!

Rating: 7 out of 10
September 30, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
I am impressed by how ClickUp has continued raising the bar and maintaining competitiveness with other platforms like monday.com and Asana. Although I have found ClickUp to be less intuitive to use than monday.com, there are features that are superior to what Monday has to offer. With monday.com, project items are rigidly tied to distinct boards offering little flexibility for managing different types of tasks and project phases. The dashboard viewing options feel far more comprehensive and easier for the user to navigate and adapt to changing needs.

User Preference

Rating: 8 out of 10
September 30, 2024
Verified User
Vetted Review
Verified User
ClickUp
4 years of experience
A well established product line that is looking to evolve and has a department that will help better integrate ClickUp into existing processes. For startups, it is not as nimble and intuitive to use. Complexity level it's on par with SalesForce and it helps to have external experience with the system to optimize it for use.

Committed to Scaling My Agency with ClickUp!

Rating: 10 out of 10
September 30, 2024
ClickUp is well-suited for small organizations looking to grow and scale with their software. It's a robust, all-in-one program. Its multiple view options allow teams and individuals to utilize whichever type of view (boards, lists, tables, calendar, Gantt) works best for the information it holds. Because of all the options available, ClickUp may be overwhelming for a solo entrepreneur. Even with pre-made templates, setting up spaces to promote the most effective productivity may be daunting.

A great tool not only for developers, regardless of your field of activity

Rating: 9 out of 10
September 30, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
This is a very good and easy tool to use vs competitors. I would highlight interface, the interface is generally user-friendly, although it may be confusing for new users due to the large number of functions. Maybe the most compressed version could be shown to them, and as the user gets to know the program, new functions could be offered to them constantly, and feedback could be requested once a month.

My ClickUp story

Rating: 10 out of 10
September 30, 2024
RA
Vetted Review
Verified User
ClickUp
3 years of experience
We had a project to be done and since many employees in the organization work remotely so we needed a platform which can give us a common platform for collaboration and brainstorming and then manage the tasks assigned, manage the goals and manage the project which ClickUp did beautifully and helped us complete the task.

Great Project Management Software

Rating: 7 out of 10
September 30, 2024
Verified User
Vetted Review
Verified User
ClickUp
3 years of experience
ClickUp is similar to Asana but, in my opinion, better. It has a better UX, has more features and requires less customization to be useful. I find it great as a project management option. They are trying to branch into being a CRM, and in my opinion, they aren't doing great on that front. But for a project management tool they're amazing.

Project Management with great Customization

Rating: 9 out of 10
September 30, 2024
SS
Vetted Review
Verified User
ClickUp
6 years of experience
Project Management seems to be the best way to use ClickUp. Having the ability to create tasks and sub-tasks for different projects, assign tasks and sub-tasks to different users, track statuses of tasks, keep notes in each task, and include deadlines allows for a great solution to basic project management.

Customer Relationship Manager is another solution that we may use in the future. Having the ability to keep track of Customers in the same system as the projects we are managing would be very helpful. You can customize the view to show all important detail for each customer and search customers as needed.

Lots of Love for ClickUp

Rating: 10 out of 10
September 27, 2024
Verified User
Vetted Review
Verified User
ClickUp
3 years of experience
Any team that has multiple people working on multiple tasks would benefit from using ClickUp because you are always able to see the status of a task and change whose "table" it is on. I could see it being less effective for smaller groups or individuals.

It's not so much an asset to our team as it is part of our team.

Rating: 10 out of 10
September 27, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
For the past three years, ClickUp has been the cornerstone of our task and project management. It has served us well in many ways, including creating automation that creates tasks based on external project phases and contingencies, communicating updates with our team, and organizing large internal projects. When we first adopted it, the CRM capabilities weren't what we needed, so we opted for a different platform for that. Still, I can't speak to the function now, knowing that the ClickUp team is continually improving their product.

Clickup Review.

Rating: 9 out of 10
September 27, 2024
Verified User
Vetted Review
Verified User
ClickUp
1 year of experience
Overall, ClickUp is a great tool for our team. We use it for team backlogs, task tracking, feature requests, and product bugs.

One tool that will Simplify your business!

Rating: 9 out of 10
September 26, 2024
Verified User
Vetted Review
Verified User
ClickUp
6 years of experience
For business owners with teams or a virtual assistant, ClickUp can be a game-changer. It's much more robust than other "project management" platforms and the built-in AI makes it an easy selection when looking to upscale and organize your business systems.
It is a great platform to manage your clients as well. One platform for all the work you are doing with a client that provides easy access to your clients while allowing you to control the level of access.

ClickUp is my favorite online tool!

Rating: 10 out of 10
September 25, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
The customer service is phenomenal and I appreciate that they really do take the users' feedback into consideration when adding new features. It's great for managing just about every aspect of a company or organization. Our team even uses ClickUp as a CRM.

ClickUp for Project Management

Rating: 7 out of 10
September 25, 2024
PB
Vetted Review
Verified User
ClickUp
5 years of experience
ClickUp is great for project management where you are able to define outcomes and tasks for each member or department. Where is is not helpful is when cards or action items are entered by users who are not clear on the objective of the project and are not familiar or have been trained on how it works.

The Best Tool for Keeping Organized

Rating: 10 out of 10
September 25, 2024
Verified User
Vetted Review
Verified User
ClickUp
6 years of experience
ClickUp is great for large and small teams that have a lot of different threads that they use to coordinate projects, information, and requests. It is a good central location for knowledge management as well as creative content as well. It is a good tool that can help keep teams informed and aligned.

Great Task Management Tool

Rating: 8 out of 10
September 25, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
This is great for teams looking for a platform that collaborates frequently and has a lot of different hands in different areas. We are able to have our teammates proof work, set deadlines for projects and add to existing tasks to make it clear what everyone is working on. Teams that don't have as many deliverables might not find the same benefits as teams that churn out material on a daily basis.

ClickUp: Fantastic Project Management tool!

Rating: 9 out of 10
September 25, 2024
GD
Vetted Review
Verified User
ClickUp
4 years of experience
Verified on LinkedIn
ClickUp is great for simple project management and providing management with insight into how a project is tracking, including its current status title, written status updates, and deadlines.

ClickUp is not so great for individual project management. While you can create sub-tasks and sub-sub tasks, these do not show up on the "Board" feature for easy KanBan project management.

Designed to be simple

Rating: 8 out of 10
September 25, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
ClickUp seems designed to provide a simple look into project management. There's a lot of customization possible, which is a blessing and a curse. It's good to be able to do what you need, but at my company we added a busier, more complex view and a ton of custom fields taking away from the base simplicity. The ability to view lists or cards on a board is nice because different people work differently.

Streamlined Collaboration and Communication with ClickUp.

Rating: 9 out of 10
September 25, 2024
Verified User
Vetted Review
Verified User
ClickUp
2 years of experience
ClickUp helps us create a task, assign team members, and track progress with deadlines to ensure nothing falls through the cracks. For instance, if there is a delayed distribution for some reason, it is likely that more than one investor will be impacted, so we can easily create one ticket and add teams/followers to tickets so that we don't duplicate efforts.
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