ClickUp

ClickUp

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Top Rated
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Score 8.7 out of 100
Top Rated
ClickUp

Overview

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types...
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Recent Reviews

ClickUp a storm!

10 out of 10
November 30, 2022
We use ClickUp for project management for social media posts and other projects. All our projects go thru ClickUp. If it's not on ClickUp …
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How ClickUp Differs From Its Competitors

Collaboration

Greatly. People are able to make their own boards and discover features and workflows to make our processes better, rather than working within the rigid confines of the system.
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All-in-One Productivity Platform

For me, we haven't replaced anything with ClickUp, but it's replaced other task management systems and we've adopted use of new features as a result of their usability on the ClickUp platform. Otherwise, we'd have a leaner workflow due to the clunkiness of the systems we'd have not been using.
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Collaboration

Cross functional projects have become easy since tasks can coexist in multiple spaces.
Org wide goals are easy to track and planning becomes easier since we can check if we are aligning with goals at a larger picture.
Constantly changing requirements can properly be tracked and with it we can …
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All-in-One Productivity Platform

Use of calendars to complete tasks before deadlines is always critical. With ClickUp this is very easy as your deadlines are visible on your calendars along with the tasks so planning your day/week bandwidth is super easy and fast.
Since everything can be tracked in tasks or subtasks, the cognitive …
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Collaboration

Managing projects has become a breeze. We've become efficient at creating our posts and tasks and getting things done. We can track the progress of tasks and coworkers, and projects all in one central place. Brainstorming is also much easier to do because we can collaborate together and brainstorm …
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All-in-One Productivity Platform

We can do everything in ClickUp, time tracking, project tracking, task tracking, coworker tracking, project management, task management. We can do it all. It's the greatest ever and makes us so productive! It's so good and super helpful. Everyone should be using ClickUp if they can. It's the best …
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Collaboration

We have a few different departments and ClickUp helps keep us all on the same page. Relevant projects might include building a landing page or an email marketing campaign, setting up an in-person review meeting, or updating our SEO best practices. A lot of these tasks require collaboration. When …
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Collaboration

Being able to manage tasks and assign them - lets you take them off your plate until you need to get back into the task. This is easy to follow up on track progress and manage all without having to have a million meetings to do the same thing. I tend to be the only person in my office most days, …
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All-in-One Productivity Platform

Following a project or task manually can be daunting and usually requires several meetings to get things organized. ClickUp has made it so easy to manage emails regarding a task, incorporates forms and data management, calendar re-entry, zoom, chat, doc retrieval, and my latest automation for …
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Collaboration

What I love about ClickUp is that not only do we communicate in the tasks, but we include emails in there as well. What I love about the chat and email integrated right in with the tasks and documents is that nothing gets lost in transit like with many other tools.
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All-in-One Productivity Platform

We are not using ClickUp to manage our SEO task automation. This used to take a team member and spreadsheets, now automated with ClickUp. We also now use ClickUp as a CRM to manage tasks that have to follow sales right down to the project tracking. We use Zapier to integrate with our other CRM, so …
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Collaboration

ClickUp improved all of our collaboration, including a lot of areas of the company that started using ClickUp. We also used it in a lot of projects that more than 1 area was involved, and was amazing. It also has helped a lot with our communication, just with the possibility of knowing what the …
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Collaboration

We have not yet used ClickUp as a Cross department tool. Many departments have the freedom to choose what to use, so not everyone went on board with ClickUp.

But since showing what ClickUp can offer, we are converting and raising the interest of other teams on having access to the tool, so soon, …
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Collaboration

Managing projects and tasks is easier than ever. Instead of siloization, we have implemented a process-oriented structure that brings together all the right people across each related department to contribute to the conversation. There is no limit to the collaboration available, but if you are …
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Collaboration

We love the whiteboard feature. It's like being in a team meeting and having an actual whiteboard in front of you! You can draft up processes, review timelines, look at your Value Added Productions Systems.
We recently used it to map out our client journey, this helped us understand where we were …
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All-in-One Productivity Platform

Automations mean we no longer need to complete repetitive tasks. We have an automation set up so when a customer submits a bug to us, they get an automated email from ClickUp, then as we move it through the support pipeline, they get emails on progress. Everyone in the team from the Account Exec …
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Collaboration

ClickUp was able to keep our sanity in our production area, where we have 300 deliverables every month. Each deliverable is complex and needs a design and documentation. It gets passed from around from the design team, writers, to QA. We keep track of all feedback and revision notes in the …
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All-in-One Productivity Platform

For instance, the email automations for our CRM and applicants tracker is a time saver. It also eliminates a lot of errors. With other complex processes, we use subtask automations, our team does not to remember a thing, they will get notified in time when it is their turn in the process. Whenever …
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Collaboration

Our team has come together in unexpected ways. Because of the visibility on ClickUp, When one department sees that another may need support, we have literally dropped everything to be “all hands on deck” to help them. We also have a list for company To-do’s and Issues. We encourage everyone to …
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All-in-One Productivity Platform

Our processes have been simplified extraordinarily. by utilizing automations, email integration, due dates, calendar, integrations, and other features, we have been able to organize and prioritize our work flowS. We previously were all using our own methods to keep track of our own work. Now we …
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Collaboration

ClickUp has helped foster collaboration on tasks by allowing multiple departments to communicate and enabling remote work for all employees. The biggest benefit we have seen in terms of collaboration is the project management side which requires an agile approach. Scrum Master and Product Owner …
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All-in-One Productivity Platform

ClickUp has allowed us to eliminate a handful of apps and just use their app for productivity purposes. We still use Zapier for most automation as it seems to work a bit better. ClickUp is really good about improving its product, so we may switch to ClickUp for automation as the app continues to …
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Collaboration

It is now at the point where if we are discussing anything that is firm-wide, it is in ClickUp. It has become the one place where everyone is and where we can assign work based on discussions without going elsewhere. While it hasn't replaced key software like Microsoft Word, it has made it a place …
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All-in-One Productivity Platform

ClickUp is our single project management tool and collaborative note-taking tool. It has reduced our need for other PM tools. It has robust automation that bring some menial tasks into automatic tasks, freeing up our time to think through a bigger problem and allowing 'heavier' work to be done …
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Collaboration

ClickUp helped a lot to manage projects with team collaboration since it is cloud-based solution. Whenever a staff makes a change on a task, another staff has access to changes immediately which speed up the process. In addition to that, it is very easy to get a report of time logs so that we can …
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All-in-One Productivity Platform

ClickUp integrates with an email so that we integrated our support mail box with it. Whenever a customer reports an issue or asks for support, ClickUp creates a task for that email so that we can easily track support requests. This helps saving labor cost for a staff to be assigned for support …
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Collaboration

ClickUp is being used by various groups at my employer but not across the board. Each department using ClickUp has its own instance due to complexities with Protected Health Information and internal security policies. I cannot, therefore, comment on how ClickUp has impacted collaboration in other …
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All-in-One Productivity Platform

Our intake of education requests has been simplified to one platform vs. previously, we would take projects in on SharePoint, I would write automation in PowerAutomate to try to pull metrics, and we would email back and forth with those we assign projects out to. Now we do all of that in ClickUp. …
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Collaboration

We use ClickUp to facilitate document sharing, brainstorming, and meeting deadlines in a transparent manner. We have created systems and standard operating procedures, and resources that can be easily accessed by my geographically diverse team. All members can easily see where tasks are at in the …
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All-in-One Productivity Platform

We use ClickUp as the repository for all standard operating procedures. We've simplified and streamlined all processes that once lived in disparate Google docs and sheets. Repeatable tasks and systems no longer have to be manually set up and managed. This has resulted in a significant time-saving …
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Collaboration

I think ClickUp accomplished its objectives with this one, we noticed an increase in our collaboration efficiency, and it actually changed some things in the way we usually manage our projects. We use it as our all-in-one app, so all members of our company use it in whichever department they are …
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All-in-One Productivity Platform

Well, we implement Scrum with it, and it works just fine. ClickUp is a platform we really like because it made trying out agile methodologies easy and fun almost, it's very straightforward to use and has a lot of info on its youtube channel. We were able to change the way we work, all thanks to …
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Collaboration

After the integration of ClickUp, our team has seen major changes/improvements in achieving goals, completing tasks on time, tracking progress, and easing communication. In ClickUp, we can even invite other team members and track their performance as well. By using this, we can map the right …
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All-in-One Productivity Platform

Previously, we used to use multiple apps to know multiple things. But ClickUp has entirely changed the game. It was a game changer, and in simple terms, it is an all-in-one tool. The main pro of ClickUp is our team had a great productivity increase in the last two quarters.
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Collaboration

Earlier every project requirement/update was shared via emails, be it with internal or external people. Now with click up, we can get onboard our clients to the project where they can leave their feedback and inputs for the tasks. It has reduced Turn around time, and we are able to deliver on time.
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Collaboration

On my team of 3 people, it helped us collaborate better because we knew clearly which tasks were assigned to the different members of the team as well as the due dates and it really kept us on task. We were also able to communicate within each task, keeping us from spending time bouncing back and …
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All-in-One Productivity Platform

The automation that I mentioned earlier was used by multiple teams, as there were 3 teams involved in onboarding new hires. We previously were reliant on email and Slack for communication about the tasks involved but once the automation was in place, it helped everyone see where tasks were in the …
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Collaboration

Made it easier to communicate a problem and solution for the features we build, helped center all information regarding this problem/feature in one place, making it easier to team members to follow throughout the whole process.
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All-in-One Productivity Platform

By giving us, in one app, the opportunity to manage the development process of a software product, manage our company's internal processes, manage our recruitment process, manage our HR process, manage documents, manage chat between team members, and so on.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Task Management (301)
    9.2
    92%
  • Team Collaboration (282)
    9.1
    91%
  • Scheduling (231)
    8.3
    83%
  • Document Management (248)
    7.7
    77%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :User Review
03:32
User Review: ClickUp Works To Effectively Keep Collaboration On Track Across Offices
02:20
User Review: ClickUp Enables Accountability Between Team Members When Working Projects
02:44
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Pricing

View all pricing

Free

$0.00

Cloud

Unlimited

$9.00 ($5.00)

Cloud
per member per month (annual contract pricing)

Business

$19.00 ($12.00)

Cloud
per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://clickup.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Introducing ClickUp 3.0
01:11
Intro to ClickUp in 2 Minutes
02:06
How Hawke Media uses ClickUp to increase productivity
02:18
Best Free Project Management Software (ClickUp, Todoist, Trello, Airtable)
05:52
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Features Scorecard

Project Management

8.2
82%

Professional Services Automation

7.1
71%
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Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.

ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

Introducing ClickUp 3.0
An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Integrations

ClickUp Competitors

ClickUp Customer Size Distribution

Consumers35%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and monday.com are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of ClickUp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 301)
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December 06, 2022

ClickUp = Plug and play

Score 7 out of 10
Vetted Review
Verified User
ClickUp is useful anywhere you can imagine needing a project management tool. It is almost infinitely customizable and the pricing is outstanding. It allows for tasks/subtask and resource allocation.

If you are really into heavy reporting it may be a little light. We have been using it for task-based projects only so we have not really delved into the time and resource management features.
Score 10 out of 10
Vetted Review
Verified User
Anyone doing task management/Kanban/project management/workflow management, it's a good tool. I'm not familiar with the deepest or most project-management-focussed features, as I use it mainly as a developer, but coming from Jira, it did a lot of the same things, much faster, with better interface. They also frequently add new features and it's clear the team behind it is on top of it and very capable.
Kartikeya Thapliyal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Due to its ability to create automations, create relevant boards and spaces for literally all teams in a company to work, it provides an immense ability to work between teams and collaborate with ease. All of this comes at a very affordable and reasonable pricing. Look and feel of the product is fantastic and very appealing to work on.
November 30, 2022

ClickUp a storm!

Score 10 out of 10
Vetted Review
Verified User
I love ClickUp! It helps with task management and project management and makes us more efficient and productive. It helps us achieve our goals and complete our tasks and project posts. ClickUp is the best! I can't say enough how much it's helped and been so good for us to use.
Score 9 out of 10
Vetted Review
Verified User
We keep track of our client's ad spend budgets each month. ClickUp gives us a way to keep all of that information organized - including recruitment posts, business name campaigns, and other display and remarketing ads. We're able to streamline communication between departments so that we can boost posts on social media platforms as well.
Lynn Spina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I honestly can't think of any scenario when ClickUp is not well suited. This is a wonderful tool for someone with ADD IF you get in the habit of actually scheduling tasks and working off of the tasks you have scheduled. Procrastination is an ADD rabbit hole if you let it - ClickUp solves so many issues by helping my ADD mind organize and forget about tasks until I NEED to think about them. My stress levels are lower because of ClickUp... seriously!
Joseph Kahn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you are in the digital marketing space at all, you need to be using this tool to manage your teams, tasks, and deliverables.

I can see this tool being extremely useful in the following areas:
  • Teaching programs
  • Launching products
  • Engineering
  • Software Development
  • Media or Marketing Agency
  • SEO Agencies
  • Government projects
  • Personal Development and time tracking
Lucas Constantino Buso | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I highly recommend its use to improve productivity on a daily bases in a lot of areas. It could be used in professional areas or in personal areas so you could have bigger control over personal tasks, like house tasks or shopping that have to be done. But, if the person is used to doing it in a different way, ClickUp is probably not the best way to go.
Score 9 out of 10
Vetted Review
Verified User
Scenarios where ClickUp is well-suited include:
• working with multiple people on the same task/project;
• tracking the time spent and workload across your team;
• reporting your teams work to management;
• multitasking when dealing with multiple clients that take a while to give a response.

Scenarios where ClickUp is not well-suited include:
•reporting to external users (you can add guests as viewers for free, however, the whole deal to log in to see the progress of a task ends up forcing external users away, and they end up asking for an email report instead of proactively going in to check those)
Leon Prather II, CTS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
ClickUp works for any size project and any size team. The caveat is that the team has to put the time into making sure that the system works the way they intend. Because it doesn't force action, every user need to have a plan of how they intend to use the tool, and governance on how the company should use it as well.

If you are an Agile team, or waterfall - you will find use here.

If you do not want advanced features like time tracking and relationships, you might want to just stick with a simpler tool but the system allows for you do do everything from saying "to Do and complete" all the way to forecasting roadblocks among projects three years out.
Score 10 out of 10
Vetted Review
Verified User
We have been able to produce templates to help our internal teams with onboarding new clients. No longer are we looking back at notes or referring to a Google Doc.
Dashboards have given us the ability to see finances, issues and project progress at a glance. Automations can even send emails, we can keep clients updated at a click of a button on milestones.
Eloiza Mariano-Serate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickUp is a great project and task management tool. If you have multiple projects running at the same time, the hierarchy makes it easy to get an overview on where every project is at. It is also a great collaboration tool for team members and multiple departments. The comment sections make it easier to provide feedback on a project or task. Lastly, creating automated workflows would be the best thing about ClickUp. The team does not have to remember the whole process, use automations to insert checklists and subtasks for the whole process.
November 25, 2022

ClickUp is. Life changer!

Score 10 out of 10
Vetted Review
Verified User
ClickUp can be built out and customized for any and every scenario, function, or process that you can imagine. If you need ClickUp to do something for you, it probably can! It works great in managing a lot of information and sorting it however you may need to see it. We manage everything from staff personnel files, to freight shipments that need to go out via different carriers, and incoming inquires through our website.
November 18, 2022

ClickUp for efficiency

Austin Byrne Lockard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
ClickUp is best for project management, especially when new employees are working on the project. Specific directives can be given, live chat, documentation management, and project efficiency can be handled in one window.

People have different styles of working and communicating. ClickUp does a pretty good job accounting for that by offering quite a few customization options for each folder.
Score 10 out of 10
Vetted Review
Verified User
The best-suited ClickUp for use is in Having a record of time track and setting the priority of the tasks according to your needs. The less appropriate while using ClickUp is creating a Doc.
Score 10 out of 10
Vetted Review
Verified User
If you need a tool that allows you to do traditional project management, collaborate note taking and task assigning, and tracking of issues/problems/requests. Then ClickUp is your place. Lots of opportunities for cross-team collaboration and work transparency. It is useful for PMOs, OPS, HR, as well as professional services groups.
Ozan Emrah Çaycı | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Whenever we have a project, we create a space for it. We create tasks and subtasks. We assign each subtask to the staff. They can easily log their time. After completing the project, it creates tasks for each support request via email automatically. Moreover, it integrates with a number of other software so that the data flow becomes faster and easier.
Tiffany JK Vedamuthu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickUp is a great project management tool so long as the rest of your project team is also using ClickUp or your project team is on the smaller and more agile side. For example, I have one very large project with an active project team of >130 people; I cannot effectively use ClickUp to communicate with this huge team or track work as they do not all have ClickUp, and sometimes only 1% of their FTE goes towards the project, so teaching them to use ClickUp just for this one instance is just not worth the effort. However, in my other large-scope project, our team is much smaller, and we use ClickUp to track decisions, risks, resources, and even have a list built out for pre-requisite work that allows us to track in detail when work is completed and what is left to be done.
November 09, 2022

ClickUp for the win

Score 10 out of 10
Vetted Review
Verified User
As a speaker, consultant, and author, I recommend ClickUp to others in these fields. I've found it particularly helpful to manage tasks and projects with my geographically distributed team. We have full transparency on what tasks are being undertaken at what times and by whom. As an asynchronous tool, it's been very helpful in allowing us to collaborate at a time that works for all team members.
Score 8 out of 10
Vetted Review
Verified User
I would recommend ClickUp if you want a solid project management tool and the best value from your choice at that.
Well-suited:
Project Management
Agile/Scrum projects
Time tracking
CRM
Whiteboard/Brainstorm
Many ways to visualize

Ill-suited: If you want to use the time tracking feature, please beware that the reporting from it is very basic for the "new" version and reaally outdated with the "old" version of reports.
November 09, 2022

Best All-In-One Tool.

Score 10 out of 10
Vetted Review
Verified User
Generally, I work on multiple projects, and tracking my tasks was a bit difficult before ClickUp. But now, after the intro of ClickUp in my organization, Most of the engineers are happy using it, and they are able to check all the tasks assigned to them and work on them in time.
November 08, 2022

ClickUp does it all

Score 10 out of 10
Vetted Review
Verified User
ClickUp is well suited to all sizes of businesses and teams from micro businesses to large corporate organizations. I even use it for personal tasks. Anyone who needs to manage tasks can find a use for ClickUp. It's even perfect for social media planning. It helps teams see who is responsible for which tasks. It keeps the project lead aware of timelines and deadlines as well as where there might be bottlenecks in the process.
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