Cloudflare WAF
November 24, 2021

Cloudflare WAF

Warren Pearson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudflare

Cloudflare is used in our business for its Web Application Firewall (WAF) and automated failover features. With the WAF we have been able to significantly reduce the amount of hacking or probing attempts being made on our web server, as well as [mitigate] some known threats with our content management system platform that was undergoing an upgrade.
  • Known threat mitigation
  • Automatic DNS Failover
  • Service monitoring
  • Certain features are hard to navigate within the cloudflare site
  • Significantly reduced the number of security threats or scans making it to the webserver, which reduced the load on the server and its local security agents.
  • Allowed for extra reliability and redundancy through load balancing and automatic failover.
The onboarding process was not bad, but not all DNS records were copied across from the existing DNS zone - it would have been better if it gave advice on steps required ahead of time to ensure that all DNS records were able to be copied across (eg by allowing a zone transfer), or if the zone information could be loaded via an export from your previous DNS host.
I have not needed to reach out to Cloudflare support, so could not give a viable rating on their overall support. They do have a number of support options and documentation available online which should help most people.

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Very well suited as a web application firewall that helps to protect your website, while also speeding it up and reducing the amount of content that needs to be delivered from your site. The load balancing and automatic failover features are good but could be improved upon.