Cloudflare, the only cloud worth using.
October 17, 2024

Cloudflare, the only cloud worth using.

Chris Saenz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudflare

We use Cloudflare for DNS, security, performance improvements, and load balancing for most of the web applications that our organization hosts for public use. It is the first line of defense for web and network security for services that are open to the entire internet, so it is an important piece of our overall security puzzle and tackles the bulk of the load regarding requests placed on our self-hosted resources.

Pros

  • DNS
  • SSL
  • Performance improvements.
  • Load Balancing.
  • Web Application Firewall.

Cons

  • Logging
  • Some APIs are kind of clunky.
  • Secured web services.
  • Improve reliability.
  • Automated management of web services and support.
Cloudflare's cloud/geo-relative implementation is best-suited for publicly available web resources.
We started by only using DNS and some redirection features, which went well and was very easy and quick for our team to implement and get used to. We then slowly started to use more features and in more complex and unique ways that our organization needed.
I have only used their support a few times, and most times, they are responsive and able to resolve my issue with a minimal amount of time and effort. However, there was one instance where I simply asked about how to purchase some more resources (redirect rules), and I received some type of automated/AI response that was very unhelpful and gave me no opportunity to escalate to a person.

Do you think Cloudflare delivers good value for the price?

No

Are you happy with Cloudflare's feature set?

Yes

Did Cloudflare live up to sales and marketing promises?

Yes

Did implementation of Cloudflare go as expected?

Yes

Would you buy Cloudflare again?

Yes

DNS, WAF, Load Balancing.

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