Great tool for all businesses both small and large
October 30, 2024

Great tool for all businesses both small and large

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudflare

Helps us cover attacks placed on externally exposed web apps. And provides metrics on malicious behavior that has taken place. If any of it was prevented, as well as the type of attacks there we discovered and seen. It's also has provided an increase in pages that are cached and loaded much quicker for end users. So there is a performance benefit, as well as a security benefit.

Pros

  • Security, great use of a WAF to protect web applications
  • CDN capabilities, to be able to cache pages for quick loading times on the user end
  • DNS capabilities, so you can host your domain record entries.

Cons

  • AI & bot detection and usage, where it can detect a human vs. bot vs. AI usage.
  • DLP capabilities, where sensitive data can be prevented, and metrics built on what category of data was seen.
  • Reduce mean time to detect security attacks or incidents. have been able to save time, because the logging data provided helps quickly resolve incidents.
Cloudflare was better, because we do not have to host or purchase any additional hardware. This means reduced costs for us to have to buy the hardware. Then, hire people to run the hardwar, and support the hardware. And, it also means you need SME's for the tool that have used it, or purchase training to upscale the team on it.
It was easy to onboard, because no physical hardware was needed. It was as simple as adding DNS and other entries to our domain. And having a Cloudflare account setup to get us going right away. You can view metrics and other data live, and get a quick sense of what type of activity is taking place on your web apps.
Support has been good and fairly quick with replies. I did not often need to use them, as most of the FAQ's had lots of good documentation and information to answer questions.

Do you think Cloudflare delivers good value for the price?

Yes

Are you happy with Cloudflare's feature set?

Yes

Did Cloudflare live up to sales and marketing promises?

Yes

Did implementation of Cloudflare go as expected?

Yes

Would you buy Cloudflare again?

Yes

I have had nothing but good experiences with Cloudflare. I also like that they offer domain name services for at cost prices. Security features all work well and Cloudflare seems to always be innovating new features and capabilities. They are also open to allowing you to beta test new features to provide feedback and recommendations to their roadmaps for various items.

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