Concur expense product
March 19, 2022

Concur expense product

Chris Lavin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

We currently use Concur for travel expense reimbursement and continuing education reimbursements. This allows users to be reimbursed through the regular payroll process, which eliminated the need to have our AP staff enter check requests. Also, Concur has an electronic approval process that eliminated paper and allows the audit team to verify approvers and if approvers viewed the report and receipts or just approved
  • Easy for end users to access and enter reports
  • Allows for pre approval of travel or education reimbursements
  • Allows limits on the amount users can be reimbursed for an expense type
  • Mobile App can be improved with regards to mileage functionality
  • more options on the limits on spending , which would eliminate custom work flows
  • reporting in live environment
  • Eliminated the need for AP to add and process expense reports
  • Reimbursed employees more efficiently and in a timely manner
  • Allow audit to view expense reports with approvals and if the approver viewed the report or just approved
  • Users can use their mobile device or desk top to enter reports which saves time
The cost to use and implement Concur was a factor plus the ease of use and maintenance. The ability to have Concur interface with other applications, Workday, ADP, and Lawson INFOR. The multiple options for end-users to gain access and enter expense reports and the ability for audit to examine reports that were entered and the approval process
Workday, seamless way to enter users, approvers and terminate users without manual intervention INFOR interface files to AP and GL ADP reimburse employees through payroll
Moved education reimbursement to Concur with required electronic pre-approval and a yearly limit per employee. Limit the spend amount per expense type eliminate or flag electronicky potential duplicate transactions prior to submission which eliminates the need to follow up with employees and get reimbursed for duplicate expense submissions Electronic approval process with automatic steps to advance a report up the approval chain when expenses sit for 14 days with one approver
Allows users to be reimbursed in a more timely manner. Allows auditing easy access to review reports. Allows approvers to electronically approve reports and eliminates paper reports. Users can access Concur in multiple ways which allow them to enter and submit expense reports more efficiently and also approves can approve via the mobile app

Do you think SAP Concur delivers good value for the price?


Are you happy with SAP Concur's feature set?


Did SAP Concur live up to sales and marketing promises?


Did implementation of SAP Concur go as expected?


Would you buy SAP Concur again?


Concur allows users to enter their expenses in a quick and easy manner and eliminates the need for AP to add expense requests manually. Also places the reimbursed amount in the user's pay which eliminates manual checks to employees. The reporting function through Cognos is only updated once a day which can be an issue when making adjustments to users