Pretty alright
July 21, 2022

Pretty alright

Danielle Berlekamp, CPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

We book trips through it and submit expenses with Concur Travel and Expense. I'm also part of the IT Team that supports it and it's the interface. It is a great tool for booking trips through preferred vendors, and it expedites the process with user details and payment methods. It also makes submitting expenses rather simple due to being mobile-friendly.

Pros

  • Easy to book trips
  • User-friendly

Cons

  • The mobile app is lacking. It's not formatted for a small screen, so there is a lot of scrolling, and drop-down lists don't always load properly. Submitting expenses on the phone is key, so this app needs some TLC.
  • Not all trips can be booked through Concur. If there is a discount code/URL it won't recognize it. For example, booking a room at Bellagio for SAP Insider couldn't be booked through Concur Travel and Expense due to the event discount.
Nothing really innovative. It's a simple tool
It is great for enforcing submission and approval deadlines.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

For 90% of use, this product is sufficient and works well.

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