ScreenConnect Forever
May 31, 2017

ScreenConnect Forever

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control

ConnectWise Control aka ScreenConnect (marketing people and their ambiguous naming) is a great screen sharing solution. It's easy to deploy, manage, and control machines. The fact you can run remote commands is huge. It works from a Chromebook too.

We've been very pleased with this solution, it fits our budget, and delivers every time.

Pros

  • Easy to use
  • Easy to deploy
  • Affordable

Cons

  • Confused branding
  • Surveys after sessions
  • Smug sales reps
  • Within one year ROI is coming from Intelliadmin
  • Intelliadmin
Much easier to use and deploy
Small shops, in house IT

ScreenConnect Feature Ratings

Remote Administration
9.3
Screen sharing
10
File transfer
8
Instant message
8
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
7
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
9
Monitoring and Alerts
10
Multi-platform remote control
10

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