Gain more clients with ConnectWise Control
May 31, 2017
Gain more clients with ConnectWise Control
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control
I use ConnectWise as a remote support tool for my clients, I normally set up all clients that I onboard as unattended access. So if they have an issue I can easily drop in and fix the issue. This saves time for me and the client. 90 percent of the issues can be fixed remotely. [This] Saves the clients the trouble of bringing their computer into the shop.
- Easy to use after a few days of casual use, it's really simple to get the hang of.
- Transferring files back and forth is a nice feature.
- The hosted toolbox for tech installer files is a nice feature.
- Sometimes installed agents will show offline.
- The toolbox could you some work.
- Extra revenue stream by providing remote support as a service.
- Clients are thrilled when they don't have to physically bring in their machines.
- Putting business clients on unattended access allows me to fix issues when they are closed, less downtime to the client.