Great product that just works!
February 21, 2018

Great product that just works!

Jerry Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

I am a CPA that uses ConnectWise Control for remote access to my clients' accounting software.
  • Makes it easy to connect with my clients
  • Makes it easy to share information to and from my clients
  • Works with my local printers
  • User-friendly
  • No cons right now
  • Works as well or better than LogMeIn at a fraction of the costs
Less expensive than LogMeIn Pro and works just as well or better
As a CPA, it allows unattended remote access or I can do screen sharing.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
8
Instant message
9
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
6
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated