Item: ConnectWise ScreenConnect
Rating: 10
Author: Dan Dvorak

Use Cases and Deployment Scope

I use ConnectWise Control to remotely access my work computer from home and from other work sites. I also remote into branch office computers, and occasionally the computer of a friend in need of help.

Pros and Cons

ConnectWise Control is very good for remotely accessing a workstation. It's like I'm using that station. No noticeable lag, and great graphics.

My main workstation that I log into has three monitors. I wish I could set a default screen in which to start a session.

Return on Investment

I need easy access to my workstation at my main office, and workstations at branch locations, and ConnectWise Control gives me exactly that.

Alternatives Considered

TeamViewer

ConnectWise Control is much more reasonably priced, easy to set up, and has a mimimal footprint on the remote machine, giving me peace of mind that it won't be used by someone I don't intend to have access.

Other Software Used

Microsoft Office 2016

Likelihood to Recommend

ConnectWise Control is great for my needs because it doesn't require a lot of configuration on any machine. I'm using it to remote into my main office desktop. I can be physically at a workstation at a branch location that I may only use once, and within moments I'm controlling my main office workstation.

Great for remote access

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)