Overall Satisfaction with Constant Contact
We use Constant Contact to stay in touch with our network of referral sources and our past and potential clients. From transaction announcements to industry newsletters and general firm updates, it has been a great tool for us to communicate with our network and see who's actually reading what we send out.
- User-friendly - It's very easy to use both in drafting and sending the e-mails and accessing and understanding the back-end summary tools.
- Good analytics - Seeing who has opened the e-mails and clicked what links are invaluable for helping target our follow up marketing.
- Contact management - Weeding out invalid e-mail addresses as people leave firms has cleaned up our contact list considerably
- Social media integration - Coordinating the scheduling of e-mails with posts to LinkedIn.
- A little more flexibility in the campaign e-mail design would be helpful.
- Not sure if it's possible, but I'd really like the ability to see if the e-mail gets forwarded and an address for who it is forwarded to instead of registering as another view by the original contact.
- It has lead to some new business development.
- Helped maintain existing network relationships.
Do you think Constant Contact delivers good value for the price?
Yes
Are you happy with Constant Contact's feature set?
Yes
Did Constant Contact live up to sales and marketing promises?
Yes
Did implementation of Constant Contact go as expected?
Yes
Would you buy Constant Contact again?
Yes