Constant Contact for Fundraising Organizations
Updated May 17, 2021

Constant Contact for Fundraising Organizations

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Constant Contact

Constant Contact is used by the school's Foundation, as well as the Marketing & Communications department. It is used mainly to send out communications to donors, students, and prospective donors/students. The Foundation, specifically, uses it to announce upcoming events and volunteer opportunities and it has been an invaluable resource for the school as a whole.
  • Importing new emails is extremely fast and easy. This is important because there are times where emails need to be sent out ASAP, so being able to import a new mailing list quickly allows that to happen in a timely manner.
  • Customization of the look and feel of the email. Sending out emails that look the same becomes boring to the recipients, so being able to change the look every time makes it more likely they will engage in the material.
  • The only problem I have ever run into are formatting issues when trying to customize an email. This is typically an issue when I include a picture or some kind of other visual file into the email.
  • Constant Contact has allowed my organization to reach a large number of potential donors and to raise awareness for the organization as a whole.
I think Constant Contact is more customizable and allows you to create more professional-looking emails.

Do you think Constant Contact delivers good value for the price?

Yes

Are you happy with Constant Contact's feature set?

Yes

Did Constant Contact live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Constant Contact go as expected?

Yes

Would you buy Constant Contact again?

Yes

I think Constant Contact is a great resource for any fundraising organization. It is easy to use and gives an organization an easy way to communicate with their donors, while also keeping the materials fresh.

Constant Contact Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
9
Landing pages
8
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
URL Validation
8
Link Tracking
8
Image Validation
8
Inbox Display
9
Email Accessibility Tools
8
Spelling and Grammar Check
9
Spam Testing
9
Email Previews
9

Using Constant Contact

11 - Foundation, Communications & Marketing.
2 - General understanding of technology and how to troubleshoot basic problems. Our organization has designated the Database Manager and Graphis Designer to be the contact for each department.
  • Basic Communication to Donors
  • Promote Special Events
  • Promote designated giving days
  • Communicate important information
  • None come to mind
  • Enhance basic emails
Everyone in my organization is comfortable using CC and are happy with the product itself. It provides us with everything we need in an e-blast product and is easy to use.

Evaluating Constant Contact and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Product reputation played a large part because we did not want to have to use a product, only to find it was unreliable a couple of months down the line.
I am comfortable with the selection process used, so I would not change anything.