Item: Conversica
Rating: 9
Author: Verified User

Overall Satisfaction with Conversica

Use Cases and Deployment Scope

We use it on our inbound setter team. All cold leads that are 6 months or older get contacted by Conversica.

Pros and Cons

Pros

Non-stop outreach
Great AI on conversations
Great communication with sales rep

Cons

Better interface
Better understanding of dashboard

Return on Investment

We have not seen a positive one yet. Still working on that as we speak.

Support Rating

I just feel we could have had better engagement on followup. How has it been working? This is where you could make adjustments, This is how we saw results here, have you tried it?

Implementation Rating

Could have had more training. We had to ask for more training.

Alternatives Considered

None

Likelihood to Recommend

I think it is well suited for most scenarios, just need to know exactly how to leverage it the best.

Comments

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Great Opportunity with Conversica, Just Needs Time

Modules Used