Intuitive Procurement Software which saves money
Updated August 19, 2021

Intuitive Procurement Software which saves money

Shiva Krishna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Coupa

Coupa is being used across the procurement and accounts payables departments. It integrates well with our ERP software. We use Coupa for Sourcing, self service procurement, supplier portal and accounts payables. Coupa comes with inbuilt analytics and nice reports. Sourcing templates are available which can be reused. A requisition from self service procurement can be automatically converted into a Request for Quotation. This saves buyer lots of time and improves productivity.
  • Sourcing events can be conducted on Coupa. While conducting the event, each sourcing event has the flexibility to have its own team. An Evaluator can also be added to the sourcing event. In our company different teams do sourcing events and coupa accommodates the sourcing event with its own team.
  • There is a facility to add project and task related information to the sourcing events. This is a good feature.
  • Request for Information, Request for Quotation, Request for Proposal can be created in Coupa sourcing. Coupa has the facility to conduct auctions too.
  • The user experience is great on Coupa. Buyers or procurement team need less training as the software is intuitive.
  • There is a facility to add attachments and text messages in sourcing events for suppliers to see and respond.
  • As I hear from finance department, Coupa does not support full-fledged accounting.
  • Coupa does not have projects accounting suite. For project driven organizations, this may be a challenge.
  • Coupa has reports on savings achieved with sourcing events. This way savings can be measured and the performance of each sourcing team can be measured.
  • Coupa Self service procurement supports punchout. This way a targeted store can be maintained by supplier for our company, where the catalog is maintained by the suppliers. This reduces catalog maintenance work for procurement team, who can now focus on other value added tasks.
  • Coupa supplier portal helps in reducing the workload of accounts payables team. With coupa supplier portal suppliers can flip the purchase orders into invoices with few mouse clicks. This way invoices are automatically matched to the purchase orders. This way, instead of keying the invoices manually, accounts payables teams can focus on value added tasks like invoice hold resolution, reconciliation, audit, analytics etc.
We evaluated Ariba, Basware. We chose Coupa for its cost effectiveness, richness of features, functionality and value for money. Coupa customer service is also very good. Coupa is investing time and effort to bring in more features and constantly improving its products. Some of our suppliers and customers are already using coupa.
Coupa is great for procurement modules like sourcing, supplier portal, self service procurement. It is a cloud software, hence requires very less set up cost when compared to on premise software. Coupa is intuitive and user friendly, with superior user experience. Coupa has built in analytics, which helps in giving actionable insights.