Happy CVent User!
Overall Satisfaction with Cvent Event Management
Some SMM accounts/ departments within BCD M&I have their own instance of Cvent. BCD M&I also has their own instance for the event side of the business.
Pros
- Budget. You can completely customize the budget module by creating a customized library of your categorizes and sub categories.
- Registration Tool. You can create more fun/ customized registration sites and it also has some survey functionality.
- The RFP/ Sourcing functionality is robust and easy to navigate
Cons
- Reporting functionality is a little rigid. For example: We can only pull x, y and z question into x,y and z column, but we need it to be done differently. More customization in the reporting tool would be a huge help
- I am not abreast of the ROI Cvent has had on our company
Cvent software provides better customer care, more customization for most functionalities, a better budget tool, and a more fun, robust registration tool. Again, customization is what sets Cvent apart from their competitors.
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