Item: Cvent Event Management
Rating: 7
Author: Verified User

Overall Satisfaction with Cvent Event Management

Use Cases and Deployment Scope

Cvent Event Management is used to manage large events, trips, and other gatherings within our organization. We moved from another platform and since Cvent has released its flex platform we are happy with the technology and capabilities. We are also looking to integrate with Salesforce and are hoping to use the Cvent connector to facilitate this so we can keep better track of our engagement metrics.

Pros and Cons

Pros

Good registration tool
Nice, flexible reporting
Ability to manage custom regisration tools
Salesforce connection

Cons

Was not able to handle certain customizations that were needed by our organization
Very expensive for a registration tool

Return on Investment

Streamlined regisration
Helps with reporting and event management

Usability

Overall ok user interface, could be improved

Alternatives Considered

Cvent is a more modern and flexible interface

Key Insights

Do you think Cvent Event Management delivers good value for the price?

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Likelihood to Recommend

Cvent Event Management is good for larger events or group trips but gets very expensive when you are using it to track smaller gatherings such as board meetings. We'd like to have a registration platform of record and have everything flow into Salesforce but that is not something we will consider due to the cost per registrant. It is more worth our while to do certain things through Jotform and upload manually to avoid unnecessary cost.

Cvent - Good for Large Event Management but Expensive as Registration Platform of Record