Cvent Event Management makes meeting management that much easier
Updated August 08, 2024

Cvent Event Management makes meeting management that much easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

I am a daily user of Cvent Event Management, we support multiple client meetings and events and use it to gather all relevant data needed for a successful event. We have many clients that previously captured necessary data via surveys or emails, where they would have to piece together an attendees information like if they were attending or not, name badge details, dietary needs, swag sizes, activity preferences, etc. Then they would have to give attendees direction on how to book flights or ground if necessary. By setting their events up in Cvent Event Management we work with clients to obtain all data with one easy registration process, making their lives easier. We also use the event pages to relay all the important details of their event, such as agenda, speakers, session details, activity information, flight/hotel/ground details and more.

Pros

  • Reporting
  • Built in widgets to collect information
  • Planner alerts
  • Being able to incorporate Attendee Hub with an already built registration site

Cons

  • In my experinece, I sometimes we find pop up boxes when for ex we are changing an attendees session to not show all information and you don't realize until you scroll down it is asking additional questions.
  • I can't always find things I need in the online help searches. In my experience, often unless you get lucky with a specific wording, it's hard to find articles to help with issues.
  • I wish we had 'group's in Attendee Hub for sessions on the mobile app
  • Travel widget, most events include flights and/or hotels
  • Sessions
  • Integration to Concur
  • Attendee Hub/Mobile App
  • We've gained more meeting event management business by using Cvent Event Management
I enjoy using Cvent to manage our client's registration sites. Cvent is always improving and working hard to keep up to date on the latest and greatest technology. I've seen many great changes over the years, making my job that much easier. We also have a wonder Cvent team that helps support us and keeps us up to date on new technology and training for new products.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

Since we service a wide variety of clients using the Cvent Event Management tool I can say that it has been a life saver with data collection and relaying details to attendees. For example we had a large, 4000 attendee meeting, last year where we were able to ensure all attendees knew when and where the event was taking place, and how to arrive at the meeting. Attendees had to fly into one airport that was about 45 minutes from the event, we had multiple buses running all day to pick them up and get them to the hotel. We then had attendees at 2 different hotels at the location, roommate matching, multiple break out sessions and events planned. With this amount of attendees things can go wrong very fast, so we also had a dedicated team on site to help with checking attendees, name badge distribution, and providing directions for our guests. The only down side of doing this event again with the loss of Crowd Compass, is that we had to assign every attendee to their breakouts via groups, which is no longer as easy as it was with the old system.

Cvent Event Management Feature Ratings

9.2
Registration, RSVP, and ticketing
10
Email marketing
8
Livestreaming
Not Rated
Audience engagement
9
Event recording
9
Virtual booths
9
Networking
Not Rated
Event analytics
10
10.0
Live chat
10
Audience polling
10
Q&A
10
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Attendee list export
Not Rated
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10
10.0
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Slideshows
10
Event registration
10
8.7
Responsive Design for Web Access
9
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
9

Using Cvent Event Management

10 - Meeting Technology, Meeting planners
3 - Meeting technology specialists, we build Cvent registration sites and mobile apps for our clients.
  • Registration Sites
  • Mobile apps
  • Website to convey meeting details
  • During Covid having the ability to do meetings virtually was great
We use Cvent on a daily basis for a variety of client's meetings and events.

Evaluating Cvent Event Management and Competitors

Not Sure
  • Integration with Other Systems
  • Ease of Use
N/A. I was not apart of the selection process.

Comments

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