Cvent Event Manager is fantastic from beginning to end of you event management
Updated July 25, 2023

Cvent Event Manager is fantastic from beginning to end of you event management

Laura Apel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use Cvent Event Manager for all of our event planning from beginning to end. We use it for event management, website, registration, hotel reservations, venue sourcing, hybrid events, event recordings, marketing, and in-person app experience. It is very nice to have one program that can handle all of this instead of having to transfer data between multiple softwares.
  • Their event app is great! It makes Q&As very easy and allows moderation
  • Having 1 software to handle all event aspects is so helpful
  • They are always looking for new ways to innovate. I get excited for each new feature they roll out
  • Their customer support isn't very helpful
  • Their website design can be so user friendly that you can't edit certain features or have the website be exactly how you want it
  • Their email marketing can be frustrating when you have to edit the same email in multiple places to reach the same audience
  • Website Design
  • Event Registration System
  • Hotel Reservations System
  • It has saved our company a ton of time managing event registration
  • We are able to have more attendees and higher ROI since we can accommodate managing more people
  • Their exhibitor manager was very helpful to our sponsors and is a big factor in their renewal process
Eventbrite is more for basic or free events. They're a great place for startups for social events, but Cvent is made for conference management. Cvent Event Manager offers way more features and is tailored to those types of events. Eventbrite is mainly for event registration, but you would have to have multiple software to try and match all of the services Cvent Event Manager offers

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

Cvent Event Management is perfect for medium-sized conference registration. They have thought of every details for event management to create a seamless planning experience. I am very excited to use it next year since all we have to do is copy the event and then all of our setup is already there! I don't think I would recommend this for internal meetings or meetings where registration is free.

Cvent Event Management Feature Ratings

Registration, RSVP, and ticketing
8
Email marketing
3
Livestreaming
Not Rated
Audience engagement
7
Event recording
Not Rated
Virtual booths
Not Rated
Networking
Not Rated
Event analytics
6
Live chat
Not Rated
Audience polling
8
Q&A
8
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Attendee list export
8
User authentication
8
Participant roles & permissions
8
Confidential attendee list
8
Calendar integration
7
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
7
Responsive Design for Web Access
6
Mobile Application
9
Dashboard / Report / Visualization Interactivity on Mobile
9

Evaluating Cvent Event Management and Competitors

Yes - We used Eventbrite for our conference, which was fine for our first year, but cvent has helped our events grow. It saves us so much time by having one place for our event website, attendee registration, hotel reservations, check-in, and so much more. Before we were just using Excel sheets to track all of that and it made room for so many errors on our part. It's also super helpful to be able to duplicate events so you don't have to start from scratch each time.
  • Integration with Other Systems
  • Ease of Use
We were looking for 1 system that integrated all aspects of our event and Cvent has been the only one that has been able to do that so far. When I go to other conferences, I'm always comparing their platforms to Cvent and there hasn't been one I've been more impressed by.
The only downside of Cvent is the costs. They are very flexible though if you end up not using all of services you contracted for, they're able to help you find other services that you can utilize instead. Our event attendance was a lot smaller than we originally expected it to be, so we were able to add on their premium attendee check-in so we could get the full use of our services.