Overall Satisfaction with Cvent Event Management
We use Cvent Event Manager for all of our event planning from beginning to end. We use it for event management, website, registration, hotel reservations, venue sourcing, hybrid events, event recordings, marketing, and in-person app experience. It is very nice to have one program that can handle all of this instead of having to transfer data between multiple softwares.
- Their event app is great! It makes Q&As very easy and allows moderation
- Having 1 software to handle all event aspects is so helpful
- They are always looking for new ways to innovate. I get excited for each new feature they roll out
- Their customer support isn't very helpful
- Their website design can be so user friendly that you can't edit certain features or have the website be exactly how you want it
- Their email marketing can be frustrating when you have to edit the same email in multiple places to reach the same audience
- Website Design
- Event Registration System
- Hotel Reservations System
- It has saved our company a ton of time managing event registration
- We are able to have more attendees and higher ROI since we can accommodate managing more people
- Their exhibitor manager was very helpful to our sponsors and is a big factor in their renewal process
Eventbrite is more for basic or free events. They're a great place for startups for social events, but Cvent is made for conference management. Cvent Event Manager offers way more features and is tailored to those types of events. Eventbrite is mainly for event registration, but you would have to have multiple software to try and match all of the services Cvent Event Manager offers
Do you think Cvent Event Management delivers good value for the price?
Yes
Are you happy with Cvent Event Management's feature set?
Yes
Did Cvent Event Management live up to sales and marketing promises?
Yes
Did implementation of Cvent Event Management go as expected?
I wasn't involved with the implementation phase
Would you buy Cvent Event Management again?
Yes
Cvent Event Management Feature Ratings
Evaluating Cvent Event Management and Competitors
Yes - We used Eventbrite for our conference, which was fine for our first year, but cvent has helped our events grow. It saves us so much time by having one place for our event website, attendee registration, hotel reservations, check-in, and so much more. Before we were just using Excel sheets to track all of that and it made room for so many errors on our part. It's also super helpful to be able to duplicate events so you don't have to start from scratch each time.
- Integration with Other Systems
- Ease of Use
We were looking for 1 system that integrated all aspects of our event and Cvent has been the only one that has been able to do that so far. When I go to other conferences, I'm always comparing their platforms to Cvent and there hasn't been one I've been more impressed by.
The only downside of Cvent is the costs. They are very flexible though if you end up not using all of services you contracted for, they're able to help you find other services that you can utilize instead. Our event attendance was a lot smaller than we originally expected it to be, so we were able to add on their premium attendee check-in so we could get the full use of our services.