Cyfe for life! They keep getting better
March 10, 2020

Cyfe for life! They keep getting better

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cyfe

At Art Unlimited, we used Cyfe to show our clients metrics on various platforms so they could track their performance, including Google Analytics and social media platforms like Facebook. We were also able to use Cyfe for internal monitoring of their accounts. We had tried another software before, Klipfolio, but it was far too complicated to set up, and it was challenging to get our clients logged in. Cyfe solved this for us. With a simple link, we could let our clients see exactly what was happening to their business accounts, and (bonus points!) they couldn't break it.

Pros

  • Great developer support
  • LOTS of customization available
  • Easy on the eyes
  • Mostly intuitive to learn

Cons

  • Better social media metrics integration
  • More cohesive pricing plan (It seemed like additional costs cropped up at odd times.)
  • Maybe some more themes? I felt like the arrays could be more colorful.
Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
  • Cyfe is particularly suitable for giving your clients (or your boss) a brief, uncomplicated overview of various performance metrics. It has just enough depth to look legit (and it is legit), but it's got enough eye-candy, colored-graphicness to keep your audience entertained.
  • It may be less well-suited to a company that's trying hard to track all its own metrics on an in-depth level.
  • They're improving all the time, so if it's not the right choice yet, set a reminder to revisit it in a few years!

Cyfe Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
10
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
10
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
10
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Predictive Analytics
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
10
Responsive Design for Web Access
10
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated

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