Great tool for credit risk management
January 31, 2023

Great tool for credit risk management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with D&B Finance Analytics

I use Analytics to pull D&B information on a daily/weekly basis to determine new customer's credit limits or to increase/decrease current customer's limits.

Pros

  • Find information with DUNS#
  • Match to the best company by address
  • Summarizing report data

Cons

  • It takes some time to log into a dashboard first, then click on the Analytics icon.
  • Changes to the software are not communicated properly
  • A positive impact of using D&B is the easiness of streamlining the credit review process for new customers.
Serrala is a very useful software and we have integrated it with DB& through SAP ECC.
The different support teams did not seem to be aware of who's responsible for what and the response speed wasn't great.

Do you think D&B Finance Analytics delivers good value for the price?

Yes

Are you happy with D&B Finance Analytics's feature set?

Yes

Did D&B Finance Analytics live up to sales and marketing promises?

Yes

Did implementation of D&B Finance Analytics go as expected?

No

Would you buy D&B Finance Analytics again?

Yes

Analytics is well suited for the type of customers that have a DUNS# and sufficient data to review the data and make a credit decision. For customers/companies outside D&B, there's no data and Analytics is not appropriate as a credit tool.

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