Very happy!
June 06, 2023

Very happy!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

D&B Hoovers

Overall Satisfaction with D&B Hoovers

The biggest challenge is staying on top the ever expanding industry we work in, and being sure we are aware of any and all new businesses, growth and/or purchases being made.

Our team (advertisng/sales) will be using it the largest percent of the time.

Pros

  • Trains new customers very well
  • Very user friendly
  • In-depth contact information

Cons

  • The codes/numbers can become a bit confusing when your tying to narrow down a search
  • Expand contacts, businesses, etc. in the Veterinary industry.
  • The training went well, but I feel more time/training would be very useful.
  • We're still new to Hoovers, but so far, being able to add new contacts and businesses has really helped out objectives.
  • It has been saving time in searching for contact information compared to what we had to do in the past...much more efficient.
D&B Hoovers has the most contacts available, as well as a lot more contact information than the others I have used. The customer service has been excellent as well.

Do you think D&B Hoovers delivers good value for the price?

Yes

Are you happy with D&B Hoovers's feature set?

Yes

Did D&B Hoovers live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of D&B Hoovers go as expected?

Yes

Would you buy D&B Hoovers again?

Yes

I believe for most verticals, Hoovers is very well suited, however, since we work exclusively in the vet industry, I haven't found as much information from Hoovers as I thought I would.

D&B Hoovers Feature Ratings

8.0
Advanced search
8
Identification of new leads
7
List quality
8
List upload/download
8
Ideal customer targeting
8
Load time/data access
9
8.0
Contact information
8
Company information
9
Industry information
7
8.0
Lead qualification process
8
Smart lists and recommendations
Not Rated
Salesforce integration
Not Rated
Company/business profiles
8
Alerts and reminders
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Not Rated
Append emails to records
Not Rated

Comments

  • Kevin Johnson | TrustRadius Reviewer
    Kevin Johnson
    (Vendor Representative) commented 2 years ago
    Thank you so much for your kind words! We’re glad you’re pleased with D&B Hoovers and that it’s been beneficial to your company. We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

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