Best of breed
July 08, 2015
Best of breed
Score 10 out of 10
Vetted Review
Verified User
Software Version
11
Overall Satisfaction with DameWare Remote Support
I use it for remote control of desktops and for manipulating settings on PCs. I also use DameWare Remote Support to stop processes and remove problem services. I also use it for basic network testing and server remote control and troubleshooting. I have also used it for checking on printers and installed software on individual PC's and servers. I use it for manipulating users and groups on PCs and for remote shutdown or restart of a PC. I have also made changes to registries using DameWare Remote Support.
- Mini Remote Control makes life easier for working on multiple PCs and when setting up multiple new deployments from your own workstation.
- SFT file transfers save time sending files to single or multiple PCs from a right click or drag and drop to remote connected computers.
- The ease of being able to see a remote hard drive, registry, groups, process and services without having to be at the PC or connected, is a time saver.
- Would love to be able to create or manipulate Group Policy Object (GPO)
- Like to see current user through remote registry.
- Increased effeciency
- Improved customer service
- Most bang for the buck
- Microsoft System Center,Radmin Remote Administrator
Easier to get up and running. Many tools that are necessary for providing great customer service.