Non headache inducing way to send secure documents!
March 14, 2021

Non headache inducing way to send secure documents!

Kyle Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataMotion Secure Email

DataMotion Secure Email is used by our company to receive important results regarding lab tests we run for our patients. It is a safe way to transmit important, sensitive, patient-related medical information that we can trust. It's extremely easy to use and doesn't slow down our [workday] when we are in the middle of treating patients. We have never had an issue with it and we appreciate how organized it keeps all of our files.
  • Extremely easy to login and logout safely and quickly.
  • Keeps files organized in a manner that is easy to access.
  • Safely transmits private medical documents.
  • The interface is not aesthetically pleasing.
  • The emails come twice when something is uploaded to DataMotion Secure Email.
  • It doesn't state clearly that it is HPPA compliant.
The lab we work with uses DataMotion Secure Email so we use it because they do, but it seems to be much easier to use than other file sharing sites that require multiple passwords that change all the time.
My company is just the receivers of DataMotion Secure Emails, but from our end, it is super easy. From having a boss who can never remember his password, I appreciate that the passwords don't constantly change where I have to keep up with mine and my boss's. It's a quick, easy process to get in and out of DataMotion which makes our jobs so much easier!
I was not a part of this process.
I use it as a recipient, but I appreciate that Invitae Laboratory integrated with APIs because it brings me back to their company's branding and familiarity which I trust.
The laboratory we work with [sends] us all of our results for our patients via DataMotion Secure Email which is great for us because we don't have to pay for it. It might be less appropriate for smaller companies if the cost is high to integrate with DataMotion Secure Email.

DataMotion Secure Email Support

I've never even needed support!