Easy to use secure email system
May 09, 2021

Easy to use secure email system

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataMotion Secure Email

DataMotion is used by our entire organization to assist in the transmission of secure documents from departments to departments. It is widely used in many departments across the organization and is used with external vendors as well. We implemented DataMotion for requests such as ID approval where clients need to show ID to verify their identity as well as things like onboarding and student hiring.
  • User friendly: DataMotion is very easy for non-IT folks to sign up and use.
  • Email tracking: DataMotion makes tracking emails and managing which have been opened/read easy.
  • Security: DataMotion is easy to set up and is more secure than using standard email.
  • It's not the prettiest site: The GUI could use some work but the functionality is there.
  • We were able to rid ourselves of our fax machine and fully moved to DataMotion. This was big as we were able to ensure work could be done remotely if necessary, ensured a faster turnaround time, and let go of the costs of paper and toner.
I think the GUI could use some work but ultimately, it is a very easy site to sign up for and to utilize. Often, I only have to do two or three clicks in DataMotion to send an email and close the site. It is also very easy for non-technology-friendly clients to sign up and use if they need to send us documentation.
During COVID-19, we specifically used DataMotion while hiring new candidates. Having them be able to set up DataMotion accounts with an external email address as well as having us be able to ensure that their documentation (like passports or SSN documentation) are secure was key. In addition, it made the hiring process easier as we did not have to ask folks to come in, which kept us up to date on all COVID-19 guidelines.