DataMotion's ease of use complement's our business processes
February 14, 2020

DataMotion's ease of use complement's our business processes

Aaron Oboh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with DataMotion SecureMail

DataMotion is used across the organization in 2 ways. One for sending PHI related messages to business partners and for transmitting private and confidential information with the organization. Two, it is also used in our SaaS applications for securely transmitting user email and attachments containing PHI and private messages that are routed via the DataMotion APIs.
  • Secure message transmission protocols.
  • Ease of Use.
  • User interface needs a modern touch.
  • Easier admin panel for API management.
  • Competitive pricing.
  • Great support staff.
The support staff at DataMotion is responsive, expedient, knowledgeable and courteous. Great customer service operations.

Do you think DataMotion Secure Email delivers good value for the price?

Yes

Are you happy with DataMotion Secure Email's feature set?

Yes

Did DataMotion Secure Email live up to sales and marketing promises?

Yes

Did implementation of DataMotion Secure Email go as expected?

Yes

Would you buy DataMotion Secure Email again?

Yes

As a service, maintenance and support are inherited from DataMotion. Secure message transmission and email retention are handled by DataMotion operations. Two key takeaways and two fewer items to worry about for the Infrastructure team.
Not running as a dedicated instance. Using the DataMotion SaaS service and API application features.
DataMotion Secure Message Center APIs has been integrated with our Zipari SaaS applications for end-user messaging and secure mail attachments containing PHI information.
DataMotion is relatively easy to onboard users and intuitive enough for sending and receiving secure messages between non-secure mail servers with a straight forward read-only "Secure Contact Me" feature. The Admin panel still needs some updating as it is not altogether intuitive in its use of administration. I would highly recommend it for secure mail transmission. The API application use is also very straightforward.