Item: DataMotion
Rating: 8
Author: Rushir Shah

Overall Satisfaction with DataMotion SecureMail

Use Cases and Deployment Scope

Our whole organization uses DataMotion SecureMail for sending secure emails to clients. We typically use it for exchanging highly confidential documents or highly sensitive data, or if we have any kind of HIPAA concerns with the data. We may also leverage DataMotion to send very large attachments--anything that crosses the threshold of 20MB, which is the upper limit allowed on our email policy.

Pros and Cons

Pros

Secure email
Attachments

Cons

Single sign-on integration
Password retrieval process

Return on Investment

Improves security
Reduces breaches and therefore fines

Alternatives Considered

Azure Bot Service (Microsoft Bot Framework)

We have only tentatively used or experimented with MS Bot Framework. I would say that when it comes to artificial-intelligence-related automated responses, MS and Google are far superior to anything DataMotion SecureMail has to offer, but these services are not as relevant in our work because the emails are more complex. DataMotion is much better with providing secure email srvices and because it is embedded in the companies' Outlook it is easier to use.

Support Rating

I have never had to use the DataMotion SecureMail support. Typically our infrastructure team would use them. My only issue sometimes with the tool is on forgetting passwords. I would prefer to have some kind of easy password retrieval mechanism to address the issue. Other than that I am happy with the services.

Key Insights

Do you think DataMotion delivers good value for the price?

Not sure

Are you happy with DataMotion's feature set?

Yes

Did DataMotion live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DataMotion go as expected?

I wasn't involved with the implementation phase

Would you buy DataMotion again?

Yes

DataMotion SecureMail Ease-of-Use

Being in a highly data-sensitive healthcare industry, we are dealing with data from almost 2500+ hospitals and working with over 50k+ healthcare professionals, and we have some of the largest nonfederal healthcare databases. We need to be highly vigilant and secure with our data and information communication practices. We use this feature on a daily basis and almost 50% of the organization relies on the technology to keep us safe, our communication safe, and ensure that our clients' data are not compromised!

DataMotion Dedicated Instance

It was a major factor for us. I was not involved in the decision but because we work with over 2500 hospitals, more than 500 healthcare organizations, get data on 50k+ clinicians, and have some of the very large nonfederal healthcare-related databases in the country, we do everything on-premises. We host our own data center.

DataMotion SecureMail APIs

I think we do but I was not involved in the implementation so cannot be sure.

Likelihood to Recommend

DataMotion SecureMail is well-suited for legal firms and departments that share highly confidential information on a daily basis; industries that support or are part of Healthcare, Government, and Finance, which share highly confidential information on a daily basis; multinationals--when you need to share information across countries. Any industry or job that traffics in, or deals with, a lot of personally-identifiable information can benefit from DataMotion SecureMail services.

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