DataMotion SecureMail is easy to use and administer for clients at Boston University
April 08, 2020

DataMotion SecureMail is easy to use and administer for clients at Boston University

Tylor Phan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataMotion SecureMail

DataMotion SecureMail is used widely at Boston University when sensitive data needs to be encrypted. This is used by multiple departments that I routinely interact with throughout Boston University.

Pros

  • Used to send secure email with accounts and passwords
  • Any sensitive data that needs to be encrypted, DataMotion SecureMail is our go-to to send to clients and vendors
  • Used when sending Boston University IDs and social security numbers securely

Cons

  • A regular DataMotion account is limited to 25mb at one time
  • Large file transfer account is limited to only 200Mb at a time
  • Instructions to incorporate DataMotion into Outlook is not current
  • Made things simple to assist clients who have DataMotion issues with their account.
  • Excellent go-to when I need to send something like login credentials quickly and securely.
DataMotion is great with quick emails. Large file transfer is limited to only 200mb at one time. I've seen some who send 1 Gb or more sometimes, so we have them use OneDrive instead.
DataMotion Support is phenomenal. Support is very responsive and usually can provide a resolution to client issues quickly.

Do you think DataMotion delivers good value for the price?

Yes

Are you happy with DataMotion's feature set?

Yes

Did DataMotion live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DataMotion go as expected?

I wasn't involved with the implementation phase

Would you buy DataMotion again?

Yes

When sending to vendors, they have the ability to respond back, which is a great feature.
I wasn't a part of the purchase of DataMotion so I don't know the answer to this.
I don't think we use these features.
I'd give DataMotion a 9 out of 10 simply because their support department is very very responsive and always answers my questions and helps me resolve client issues quickly.

Comments

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