Complete Solution for Database Management!
April 25, 2022

Complete Solution for Database Management!

Momen Eldyrani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • DupeBlocker
  • MassEffect
  • MassImpact
  • Single Table Deduplicator
  • Find / Report ID's

Overall Satisfaction with DemandTools

Our organization had a wide range of issues in regards to data management. With the integration of so many third party applications, it is easy to create duplicate records if there are no proper way of tracking, monitoring, and sanitizing that data coming in. DemandTools has made it easy for us, with DupleBlocker, to create rules to identify duplicates based on email, first name, and last name. The actions we have taken at the moment is to simply report it so we can manually take action to merge or leave alone. This is one of many features we love.

Pros

  • Find/Report ID tool to cross check external data with internal data.
  • Make changes with MassImpact without importing or exporting data.
  • Insert, Update, Upsert, Delete to MassEffect uploaded data.

Cons

  • The user interface can be cleaned up a bit.
  • It tends to slow my system down a bit when using the tool.
  • Exporting options can be limited, then maybe in settings add as needed different options.
  • MassImpact
  • MassEffect
  • Find/Report IDs (crucial)
  • It took me a while to learn the tool.
  • I really love their knowledge base online it can be overwhelming with tooo much info and scenarios.
  • We have external money coming in that we must match if the donor exists or not, if not add them and then soft credit them. Very handy!
Dataloader.io is the tool SF recommends you use in addition to their native built in Data Import Wizard (which I did not see on this search list). Those tools are less comprehensive in comparison to DemandTools. DemandTools allows you to drill even to the parent level and make changes and offers way more capabilities such as Find/Report IDs which those tools do not offer!

Do you think DemandTools delivers good value for the price?

Yes

Are you happy with DemandTools's feature set?

Yes

Did DemandTools live up to sales and marketing promises?

Yes

Did implementation of DemandTools go as expected?

Yes

Would you buy DemandTools again?

Yes

One experience I had with DemandTools is specifically with Find/Report IDs in which I was able to search my database for any existing donors. I was able to identify which existed by matching the email AND last name to pull the record IDs. These were then used to mark those accounts as existing vs new donors. I do not have any less appropriate scenarios but when exporting the Excel file from DemandTools, there was an option to export for every line item match, which can be confusing without prior reading of knowledgebase article or a YouTube video.

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