Great system for smaller businesses with consistent schedules
October 29, 2021

Great system for smaller businesses with consistent schedules

Sandy Murphy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Used across the entire organization for time keeping purposes, leave entitlements and payroll management.

Pros

  • Notifications are great.
  • Intuitive and easy to set up.
  • Reporting is good.

Cons

  • No ability to upload bulk employees.
  • No ability to bulk update schedules.
  • Difficult to grab and drag a shift from 1 day to another when there are more than 75 people on the schedule.
  • Payroll accuracy has been great.
  • Inexpensive tool.
  • Great tool for teams that are remote and need to see where everyone else is scheduled.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

No

Did Deputy live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Very difficult to manage schedules that frequently change as their is a lot of manual adjustments that need to be made.
It was difficult to set leave in the beginning. I wish I had know that this was something I needed to set up before people began working. Should have know better, I guess, but it was hard to figure out.
Intercom, Guru, Slack
Great for operations that do not add lots of people at 1 time. Great for orgs with 1-75 people on schedule. Not great for larger than 150 people in the same schedule/location. Great system for automating leave accrual. Leave request process is not super intuitive and many of our employees enter their leave requests incorrectly.

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