Item: Deputy
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

This [Deputy] is our daily scheduling tool. This is geared for more business use than general law enforcement but is enough for our needs. Law enforcement isn’t worried about an ROI. There are analytics present that are irrelevant for patrol scheduling. There is a chance that as a global tool for the entire organization, there is [a] benefit, but not for a smaller agency.

Pros and Cons

Daily Scheduling
Leave Requests
Unavailability

Multiple roles on daily calendar. I would like to have the ability to assign people multiple shifts or assignments in a different role each day. That is to say I can only assign one person to one type of shift per day whereas I’d like to be able to assign multiple to help the officers manage their day.
Shift warning mute
Gear for LE

Return on Investment

Officer efficiency
For law enforcement purposes, I want to be able to schedule officers for shifts longer than 8 hours without getting consistent warnings.

Alternatives Considered

Microsoft Office 2016 (discontinued)

N/A - we were previously writing our schedule via email.

Key Insights

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Usability

8

The program is very straight forward and easy to use.

Implementation Rating

7

It makes life much easier to give officers one spot to look rather than try and save the original email.

Other Software Used

ExcelDent, Microsoft Office 2016 (discontinued)

Likelihood to Recommend

We have officers who are assigned to different beats throughout the day. It would be helpful to allow for multiple assignments to be issue[d] per person per day. Also, as we routinely have 10-hour shifts, I don’t need to see the warning after each entry.