The Best E-signature Tool
September 07, 2018

The Best E-signature Tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign for Enterprise

Overall Satisfaction with DocuSign

DocuSign is primarily used by the business development and account management teams within the organization. It has greatly reduced the time in the contract execution process. The automated routing makes it easy to process documents with multiple signers and is less labor intensive than the traditional method of physically mailing documents for signature.


  • User friendly
  • Intuitive interface
  • Integrates well with Salesforce


  • Not all customers have it
  • Some customers think they have completed it but have not
  • Lack of customization options
  • Decreased workflow time in the contract execution process
  • Gives management visibility
  • It has reduced time sales team devotes to getting contracts signed.
This is perfect for any organization that is working with contractual documents. Specifically, service organizations which are frequently going through the renewal process. It greatly enhances the signing experience for current and prospective clients. I would not recommend this to companies whose sales are more transaction based with no contract necessary.


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