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Document Management
October 04, 2019

Document Management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign for Enterprise

Overall Satisfaction with DocuSign

DocuSign is used across our organization. The main job it does is help with managing agreements and signing them. Most of our employees travel a lot so the ability to sign documents and agreements via tablet, phone or any other mobile device is important for the success of our organization.
  • eSignature
  • Sign electronically from any device
  • Document management
  • High subscription fee
  • Fast processing
  • Faster product turn around
  • Faster payments
The customer support agents are always there to help and are friendly and knowledgeable. It does not take too long to get in touch with tech support when needed. Usually, sessions do not take too long to get to a solution which is great, time-saving is important to us.

Do you think DocuSign delivers good value for the price?

Not sure

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

I cannot think of a scenario where DocuSign would be less appropriate but where it will fit perfectly is when our reps travel and we sign different documents like reseller agreements, purchase orders, evaluation agreements, demo agreements. We can have all that signed on the spot and managed from one place.