Best tool for electronic signature.
October 08, 2019

Best tool for electronic signature.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign Professional

Overall Satisfaction with DocuSign

Docusign is being used across the sales and finance department for all legal documents that require a signature. As a sales rep, it is mostly being used to sign on new contracts with our prospects in lew of requiring handwritten signatures. It mainly helps speed up the buying process and helps us secure new customers faster without any friction.

Pros

  • Extremely simple for someone who has never signed a document on Docusign before. It's just click and sign.
  • The ability for the sender to keep track of when people are opening and looking at the document.
  • Allowing the signer to change the signer and forward it to someone else who may need a signature.

Cons

  • Nothing bad to say about the contract. I will say we came from another competitor and Docusign was more expensive than what we were using but well worth the extra cost.
  • It has helped our company be able to close business faster and help create a better buying process for our customers.
I haven't had any experience with the support team.

Do you think DocuSign delivers good value for the price?

Yes

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

Great in sales to quickly get signatures without having to delay the sales cycle.

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