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DocuSign Review
October 15, 2019

DocuSign Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign Professional

Overall Satisfaction with DocuSign

DocuSign is being used by the employees to send applications to clients to sign electronically. It is also being used internally for employees to complete documents needed by the company. It makes completing documents easier and more secure.
  • Allows users to apply their signature securely
  • Allows users to complete applications without having to sign multiple places
  • Makes it quicker to open accounts
  • Sometimes it is difficult to click on the boxes when completing an application
  • Sometimes the signature/date are too big for the space that they are going to be placed
  • Would like it to recognize when a category shows up twice so that it will auto-fill in that space
  • Makes it easier to complete an application.
  • Makes it easier to have a client complete a form if we forgot one.
  • Some folks are not as familiar with it.
I like this product because it lets me get documents out to clients and have them complete them securely and easily. It takes away the process of the client having to sign documents many times and it also helps keep documents clean. It makes the account opening process professional and secure so the client feels good about opening an account with us.

Do you think DocuSign delivers good value for the price?

Not sure

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

It is great for sending applications to clients because they do not have to sign multiple documents and can just apply their signature once. It is also great because it allows you to send and have clients complete secure documents easily.

It is less appropriate if a client has to fill in some information, as sometimes it can be hard to use for those who are unfamiliar with the product.