Advance reporting for anyone looking to connect the dots from mutliple systems!
February 06, 2017
Advance reporting for anyone looking to connect the dots from mutliple systems!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Domo
Domo is currently being used primarily among our services team to help tie together multiple systems that our company uses to capture customer data. The goal of Domo was to provide a 360 degree view of our customer base and be able to intelligently analyze each aspect of how we interact with them at every point.
- Great Salesforce connector with ability to pull in standard and custom objects
- Responsive to feedback on future connectors and building out new functionality
- ETL capabilities are outstanding for simple point and click interface, very quick turnaround for building complex datasets
- Visualizations could be better in terms of their breadth of what types of visualizations are available
- The "collection" to answer a question mindset is not bad, but a step away from traditional dashboards and limits on some customization
- More options than just a powerpoint send out in terms of export.
Our biggest push here was the magic ETL functionality and how simple the set-up was. Cost was also a factor, but our ability to connect our Zendesk and Salesforce instance quickly and build a complex dataset in roughly an hour was very impressive. Much quicker than we experienced with our vendors and we continued to do the same quick build out when we brought in some marketing data as well.