Domo - Incredible for Aggregating Data and Drill Downs
Updated October 25, 2019

Domo - Incredible for Aggregating Data and Drill Downs

Luke Ferrel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Domo

We use Domo to track and aggregate customer usage information as well as sales/renewal targets. We currently use it only in one department. The largest problem it solves is getting all of our Salesforce data into one place where it is easy to understand.
  • Data Aggregation
  • Drill Down
  • Custom Visualization
  • Steep Learning Curve
  • Predictive modeling
  • Domo allows us to see what we need to do to close the gap between current performance and goals.
  • Since implementing Domo we have been able to reduce churn by 4% through drill-down analysis.
  • Domo replaced 3 other systems for us!
Domo is great as a user. It's simple, and the drill downs are phenomenal. The only annoying thing is if you hit back in your web browser it pulls you back to the overall top of dashboard, rather than the previous drill down.

As a developer it take a little more skill and learning than other BI systems. It's not a quick learn, but once you learn it you can make it sing.
The Domo team helped us get implemented. After implementation whenever we had support questions they were great about teaching us how to do what we wanted.

Rather than just do things for us they were willing to spend time with a developer so we would have the skills we need to be successful. Great support.
We use Domo as a way for individuals to access their performance. It's been great having Domo data governance. We are able to create hierarchies and roll-up reports. Because of the strong governance policies, we can do performance management and ratings calibration all based on Domo reports.
Similar to what I mentioned about data governance - Domo allows us to import any data we want and keep it secure. We started with renewal rates and customer data. Once we understood functionality we quickly moved to using Domo to hold customer data as well as performance data for our reps. We can view both of these in a consolidated report when making personnel decisions (ratings, performance plans).
Domo has much more flexibility than Tableau. Tableau is great if you want a surface-level report and to statically display information. Domo is better for data aggregation and allowing drill-downs.
Domo has amazing functionality and can tie in information from just about any system. It's not quite as intuitive as Tableau, and the visualizations aren't as beautiful, but the back end data manipulation is leaps and bounds better. You'll want to dedicate a single resource (person) to learning and developing on the system. Generally going to want someone with a developer background, rather than someone with only analytics background

Domo Feature Ratings

Pixel Perfect reports
5
Customizable dashboards
10
Report Formatting Templates
5
Drill-down analysis
10
Formatting capabilities
9
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
7
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
7
Location Analytics / Geographic Visualization
7
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
10
Dedicated iOS Application
8
Dashboard / Report / Visualization Interactivity on Mobile
8