Great for team alignment
April 28, 2021

Great for team alignment

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Domo

Domo is used across our entire company (sales, product, marketing, etc.). Domo makes it easy to get the information you need. We have several different data sources between our CRM, marketing automation system, data warehouse, and product so having all of this merged and compiled into a reports and dashboards is incredible and time saving.
  • Consolidates data from different sources
  • Makes it easy to review data without having to pull new reports all the time
  • Ease of use with filters and exporting
  • I do not build the reports and dashboards myself, I typically request for that info but it would be nice if it were more user friendly.
  • Helped align our teams on which metrics to report on so that has saved time and headaches

Do you think Domo delivers good value for the price?

Not sure

Are you happy with Domo's feature set?

Yes

Did Domo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Domo go as expected?

I wasn't involved with the implementation phase

Would you buy Domo again?

Yes

From a user perspective, it has been fantastic for keeping teams aligned on how campaigns are performing, what deals are closing, and which product features are being used. It's been extremely helpful to have reports that pull from several different data sources. The filters and option to export also makes it easy to use and repurpose the data as needed.
I have not had to interact with Domo's support team directly, however our internal team has mentioned they are fairly quick. Their knowledge base resource center has also been helpful in the past when needing to search for a quick answer or solution. I have not had a problem with this.
Domo is great when you need consolidated data in one place and have multiple data sources. We use it as our source of truth for reporting back on campaigns. Setting up Domo does require some resources and help from someone who can pull data using SQL, so if that is not available that might be tricky.

Domo Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
Not Rated
Formatting capabilities
Not Rated
Report sharing and collaboration
Not Rated
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Delivery Scheduling
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Responsive Design for Web Access
Not Rated
Dedicated iOS Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated